We are looking for an experienced medical receptionist who is looking to upskill and join our friendly team at our Greenwich Practice.
**Working days are Tuesday, Wednesday & Thursday. 8:30 - 5pm**
**The role;**
including but not limited to;
- Professionally answering incoming calls, providing exceptional customer service.
- Provide a warm and professional welcome to patients.
- Screening correspondence and scanning into Genie.
- Scheduling and effective management of patient appointments, triaging new referrals.
- Manage patient records and ensuring data is accurate.
- Assisting and processing of patient clinic billing, including EFTPOS payments, Medicare & DVA billing.
- Coordination and preparation of clinic, ensuring a seamless running of clinic for the principle surgeon.
- Supporting the Practice Manager and Medical Secretary with the day to day running of the practice.
- Must be able to cover the Practice Manager when on annual or sick leave.
- Build rapport with our external sites and surgical teams at each facility
- Stock take
- Previous experience within a specialist practice as a Medical Receptionist/Secretary.
- Must be able to work autonomously and proactively, as you will be managing the clinic on Wednesday and Thursdays on your own.
- Must be punctual.
- A passion for striving for excellence in efficient administration procedures and a high standard of patient care.
- Person of integrity, honesty and a high standard of work ethics
- Thrive working in a busy environment.
- You have excellent communication skills to communicate/ negotiate effectively with all key stakeholders.
- Excellent organisational and time management skills.
- Razor sharp attention to detail and high level of accuracy.
- A warm, compassionate and caring manner.
- Professional, happy and friendly disposition.
- Experience using Genie software would be highly regarded.
- Up to date with Category A vaccinations included Covid-19, as you will be face to face with immunocompromised patients.
**Working with us**
- A small knit friendly team
- Great location, practice located in a leafy environment with a non-clinical setting. Close to café, shops and public transport
- Support to grow within the medical sector.
**Job Type**: Part-time
Expected hours: 24 per week
**Benefits**:
- Career development assistance
Supplemental pay types:
- Overtime pay
Application Question(s):
- Do you have experience in Genie?
**Experience**:
- Medical administration: 1 year (required)
Work Authorisation:
- Australia (required)
Ability to Commute:
- Greenwich, NSW 2065 (required)
Work Location: In person
📌 Experienced Medical Secretary
🏢 J S Samra Medical Services
📍 Greenwich