About Regis
With 84 locations and 12,000 employees nationwide, Regis is one of Australia's leading aged care providers, supporting older Australians to live with dignity, choice and independence while offering meaningful career pathways for our people.
About the Role
The Group General Manager (North) provides strategic and operational leadership across Regis' northern portfolio, accountable for 37 residential aged care homes, 4,478 beds (including the new 123‐bed Toowong home launching November), annual revenue of approximately $715m, and roughly 6,884 team members across operations, clinical, admissions, care, hospitality and maintenance.
Responsibilities
* Shape the operational strategy for a $700m+ portfolio across QLD, NSW and NT
* Lead 37 homes, 4,400+ beds and 6,800+ team members through a period of growth and optimisation
* Drive commercial performance, customer experience and execution discipline at scale
* Join a values‐led executive team where you define "what good looks like"
* Partner with the GM Optimisation to define and deliver a clear operational vision and execution roadmap
* Drive commercial performance across occupancy, resident mix, funding and cost efficiency
* Lead through Regional General Managers to deliver consistent, high‐quality care at scale
* Standardise operations and embed disciplined execution across the portfolio
* Support acquisition integration, new developments and enterprise‐wide initiatives
* Partner closely with stakeholders to uplift clinical care capability, identify and mitigate risks across the portfolio and manage interactions with the Commission
* Partner closely with Corporate head office functions to align strategy, enable execution and drive consistent performance across the portfolio
* Champion resident experience and satisfaction as a core driver of operational performance
* Lead and embed a high‐performance culture across the portfolio, driving engagement, safety, leadership capability and effective EBA outcomes
Qualifications
* Proven experience leading large, multi‐site, geographically dispersed operations
* Strong commercial and strategic acumen, with accountability for financial outcomes
* Experience designing or uplifting operating models, operational strategy or transformation programmes
* A customer‐led mindset with capability in product, service and customer journey optimisation
* Exceptional leadership, stakeholder influence and execution discipline
* Tertiary qualification in business, management or a related discipline (aged care experience valued, not essential)
Benefits
* Hybrid working arrangements that support balance and flexibility
* Competitive executive salary package
* Career development through training and study support
* 12 weeks paid parental leave
* Recognition programmes celebrating your impact
* Flare Benefits – discounts across 500+ brands, plus savings on groceries, gyms, travel and more
Company Culture
We care – for our residents and for you. Expect a culture of belonging, wellbeing and recognition. Our award‐winning Circle of Care initiative ensures your safety, wellbeing and support every day—physically, emotionally and professionally.
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