About the role
We are looking for an enthusiastic and customer-focused Retail Assistant to join our team at the Carpet Flooring Group store in Kilmore, Victoria. The successful applicant will also cover annual leave and personal leave in our Wallan & Gisborne stores. This is a part-time position, offering flexible hours to suit your lifestyle. As a Retail Assistant, you will be responsible for providing exceptional customer service, assisting customers with product selection, and maintaining the overall presentation of our store.
Immediate start available.
What you'll be doing
1. Provide friendly and knowledgeable customer service to all visitors to the store
2. Assist customers in selecting the right flooring products to meet their needs and preferences
3. Maintain the showroom and store displays to the highest standards of cleanliness and organisation
4. Process customer payments accurately, create quotes & invoices
5. Order stock & booking installations
6. Support our team providing a positive shopping experience
What we're looking for
1. Previous retail or customer service experience, preferably in the home improvement or flooring industry
2. Minimum of 3+ years of retail sales experience is required
3. Strong interpersonal and communication skills, with the ability to engage with customers in a friendly and professional manner
4. Excellent product knowledge or a keen interest in learning about the latest flooring trends and products
5. Ability to work collaboratively as part of a team and independently when required
6. Flexibility to work a range of part-time hours and occasional Saturday mornings
7. Basic data entry level knowledge of accounting packages is required
8. Ability to multi task and prioritise duties is essential
What we offer
At the Carpet Flooring Group, we are committed to providing a supportive and rewarding workplace for our employees. In addition to a competitive hourly rate, we offer a range of benefits, including employee discounts, opportunities for career development, and a flexible work environment that supports work-life balance.
About us
The Carpet Flooring Group is a leading retailer of high-quality flooring products, including carpets, hard flooring and vinyl. With over 20 years of experience in the industry, we pride ourselves on our exceptional customer service and our ability to provide tailored solutions to meet the unique needs of our clients. Join our team and be part of a dynamic and growing company that values its employees and their contributions.
Apply now for this exciting opportunity to become a Retail Assistant at the Carpet Flooring Group in Kilmore, Victoria.