Customer Service & Sales Consultant
This role offers a unique opportunity to work in a dynamic retail environment, providing exceptional customer service and sales expertise to clients. As a Customer Service & Sales Consultant, you will be responsible for delivering an outstanding customer experience, identifying customer needs, and offering tailored solutions to meet their requirements.
**Key Responsibilities:**
- Provide exceptional customer service, ensuring high levels of satisfaction and loyalty
- Identify customer needs and offer customized solutions to meet their requirements
- Maintain up-to-date knowledge of products and services to provide expert advice to customers
- Meet or exceed sales targets and KPIs, contributing to the team's success
- Collaborate with colleagues to achieve business objectives and improve customer experience
About You:
To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as a strong ability to build rapport with customers. You should also have a drive to learn and grow, with a passion for delivering exceptional customer experiences.
**Requirements:**
- 2+ years' experience in a customer-facing role, preferably in sales or customer service
- Strong communication and interpersonal skills, with the ability to build rapport with customers
- Ability to work in a fast-paced, dynamic environment, with a focus on meeting sales targets and KPIs
- Basic computer skills, including proficiency in CRM systems
Benefits:
This role offers a range of benefits, including competitive salary and commissions, comprehensive training and development opportunities, and a supportive team environment. Additionally, you will have access to exclusive discounts and offers across a range of brands and partners.
What We Offer:
- Competitive salary and commissions
- Comprehensive training and development opportunities
- Supportive team environment, with regular feedback and coaching
- Access to exclusive discounts and offers across a range of brands and partners
- Ongoing support and guidance from management, to help you succeed in your role