Senior Support Coordinator
Posted:
12/01/2026
Closing Date:
26/01/2026
Job Type:
Contract
Location:
Greater Newcastle
Job Category:
Community Services & Development,Healthcare & Medical
Embarking on a career journey with Social Futures means becoming part of a mission that goes beyond just a job. We are a voice for social change in regional Australia, with a history spanning over 50 years. Your role within our dedicated suicide aftercare program, Care Connect, will allow you to:
* Provide virtual supports and short-term psychological interventions, connecting participant to longer-term services and supports
* Expand your complex case management and care coordination skills in the virtual environment
* Build your leadership skills and share your expertise with your team
* Be a part of a multidisciplinary team in providing in evidence-based best practice and high quality services
Joining us, you'll work alongside a team of dedicated individuals who are focused on supporting people experiencing a suicidal crisis within the community, directly impacting individuals in an impactful and meaningful way.
Job Description
We have an exciting opportunity for an experienced and passionate Senior Support Coordinator to join a team in our Care Connect program, across the Central Coast and Hunter Valley.
* Full-time (Mon-Fri) from 11 am to 7 pm
* Work from home location, with ability to attend our offices in Central Coast and/or Hunter Valley on occasion
* Initial contract to 31 December 2026, with opportunities to extend
Care Connect is an aftercare service supporting people experiencing a suicidal crisis or who have attempted suicide. The service focuses on supporting people and their care givers to connect with formal and practical support to assist with recovery.
At Social Futures, we believe in the value of your voice, and we are dedicated to making positive changes every day. We've got your back in providing a supportive and inclusive workplace, one that celebrates diversity and promotes inclusion. Here, your wellbeing matters to us.
Among the benefits, we offer flexible working options, access to ongoing learning and development, generous salary packaging options, a staff well-being program, and the opportunity to bank additional days leave per year. Additionally, we prioritise safety and uphold that Social Futures isn't just a workplace; it's a community.
Here, we believe in inclusivity, integrity, and learning. Why you'll like working with us:
* Your voice will be valued and heard in our mission to support positive social change
* You'll be part of a supportive, diverse, and inclusive environment where we celebrate individuality
* We prioritise your wellbeing, with benefits such as access to online wellbeing platform, flexible working options
We are looking for a passionate individual with a desire to make a difference. The successful candidate will have:
* Tertiary qualifications or equivalent experience in mental health, psychology, social work, social science or social welfare, health promotion or similar
* 3-5 years' experience in a suicide prevention / aftercare or mental health setting
* Expertise in managing complex and higher risk people and delivering brief psychosocial interventions using evidence-based approaches.
* Demonstrated experience in providing virtual care and demonstrated proficiency in digital literacy, cybersecurity and navigating virtual platforms.
* Ability to work from home, in a private confidential space, most days of the work week.
* Excellent written and oral communication, interpersonal and negotiation skills, with the ability to communicate sensitively and effectively with all people to ensure effective relationship
* Knowledge of the community services sector in the Hunter Valley and Central Coast is desirable.
We are proud to announce that we have received recognition as an accredited Great Workplace by WRK+. Our amazing team makes our workplace special.
Social Futures is a Rainbow tick accredited organisation and an equal opportunity employer and actively recruit from key communities; including Aboriginal and Torres Strait Islanders, LGBTIQSB+, people living with a disability, people with lived experience and people from culturally and linguistically diverse communities.
Working with Children and a National Police Check are mandatory requirements for all staff.
How to Apply:
A cover letter demonstrating how your skills, education and professional experience meet the requirements of the role as outlined in the position description, should be submitted with your application.
Applications close 26 January 2026
We ensure clear communication and a response for every applicant.
For more information about Social Futures please visit our website:
For further information, please contact Olga Bruvel on
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