Automotive Service Advisor Opportunity
Join a respected automotive network as an Automotive Service Advisor in the south-eastern suburbs of Victoria. This permanent full time Automotive Service Advisor position suits someone who enjoys front of house service, transparent communication, and smooth workshop coordination. You will help customers understand recommended work, keep technicians moving, and ensure every visit finishes with confidence and trust.
Automotive Service Advisor What You Will Do
As an Automotive Service Advisor, your day is structured yet varied, with plenty of customer contact and teamwork. Handle bookings, phone and counter inquiries, and service follow ups
- Explain repair recommendations
- Prepare accurate quotes, repair orders, and invoices
- Manage schedules and liaise with technicians to keep jobs flowing
- Send digital inspections, track responses, and close approvals quickly
- Offer show and tell with replaced parts to build long term trust
- Maintain thorough job notes and signed authorisations
- Support technicians with job prep and parts coordination
- Collaborate with the workshop manager to deliver consistent outcomes in the south-eastern suburbs of Victoria
Automotive Service Advisor Skills and Experience
This Automotive Service Advisor role needs a calm communicator who likes solving problems for customers
- Proven experience as an Automotive Service Advisor
- Excellent communication and customer service skills
- Strong organisation to balance phones, counter, and workflow
- Comfortable with point of sale, quoting, and basic service software
- Permanent Resident status required
Salary guide: 85,000 to 100,000 per annum, depending on experience and impact.
Automotive Service Advisor Benefits
- Step into a stable environment where an Automotive Service Advisor can grow.
- Nationally connected brand with structured training and technical resources
- Staff discounts and corporate perks across partnered retail groups Career pathways across repair workshops, trade roles, and retail leadership
- Clear value proposition for customers including quality parts and national warranty support
- Consistent demand in the south-eastern suburbs of Victoria, creating steady workflow and repeat customers
If this Automotive Service Advisor opening is not quite the right fit, we can match you to similar service consultant or workshop coordinator roles across the network. Let us help you find a better match. Please email your CV to jobshop@macrorecruitment.com.au and include your ideal role, salary range, and suburb.
📌 Automotive Service Advisor Full Time Permanent Role
🏢 MACRO Recruitment
📍 Melbourne