ICT Network and Cloud Administrator
Job No: ZZ1574 Location: Tewantin
Noosa Council is committed to our valued employees and we celebrate diversity, health and well-being, work life balance and career progression. Come and join our supportive and progressive team as we deliver on our vision:
“Noosa Shire – different by nature”
The Opportunity
To provide expert ICT support and manage the ICT infrastructure for Noosa Council with a focus on design, implementation, governance and management of the network, cloud and supporting systems.
Vacancy Details
* Position Status: Permanent Full Time
* Department: Corporate Services
* Branch: ICT
* Advertised: Internal and External
* Position Remuneration: Level 6.1 ($98,037 base annual salary) / ($111,279 total remuneration package which is based on a permanent full-time employee and inclusive of 12% employer superannuation and 17.5% leave loading).
* Closing Date: 11:59pm (AEST) Monday, 5 May 2025
About You
You will have the relevant experience in providing technical support for information technology networks, preferably in Local Government.
Furthermore, you will have expert knowledge of SOE deployment and management, associated peripherals, cloud infrastructure, Microsoft Azure and 365, and TCP/IP networking.
The position's focus will be:
Projects
* Lead the scoping, design, development and implementation of network and cloud related ICT projects using the adopted Project Methodology to ensure the delivery of quality, business-enhancing projects.
* Document and analyse business process requirements to mitigate security risks, increase functional effectiveness and create efficiencies for ICT operations.
Operations
* Lead the management and maintenance tasks for Council’s ICT infrastructure with a focus on network, cloud and supporting systems.
* Effectively engage with stakeholders including other ICT systems staff, corporate systems module administrators, vendors and end users to resolve issues, negotiate project deliverables and methodologies, identify product functionality and improvement opportunities.
* Develop policy and procedural documentation including training resources to ensure consistent and informed operations and educate and support the end users of Council’s systems.
* Provide expert technical advice, analysis and advanced troubleshooting of network infrastructure to ensure issues and requests are addressed on a timely basis.
* Provision and maintain Council’s ICT security infrastructure including monitoring alert responses and liaising with managed security provider, endpoint protection, access control administration to security systems and general system monitoring.
* Maintain secure registers including assets, software, passwords and network addresses.
* Contribute to strategic development for ICT Infrastructure with an emphasis on emerging technologies.
* Mentor and coach ICT support staff on advanced network, cloud, server and other infrastructure matters to build organisational ICT capability.
* Provide end user documentation and train-the-trainer training on Council ICT systems and applications.
* Engagement and contract management of Council network infrastructure, security and third-party support contracts.
Further Questions
Please contact Nathan Davidson, ICT Operations Coordinator on (07) 5329 6266 for any further information regarding the position.
Click ‘Apply’ to be directed to Noosa Council’s recruitment platform where you will be able to view additional details about the role including a position description.
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