Guest Experience Specialist
We are seeking a seasoned professional to manage customer interactions and bookings in a friendly environment.
* Ensure visitors receive accurate tour information and hospitality
* Collaborate with guides and travel partners to deliver exceptional guest experiences
The ideal candidate will possess excellent communication skills, 1-2 years of experience in customer service, and proficiency with reservation systems.
This is a remote-friendly opportunity that allows for work-from-home days, promoting work-life balance and flexibility.
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Key Responsibilities:
* Manage customer inquiries and resolve issues promptly and professionally
* Foster strong relationships with guests, guides, and travel partners
* Provide personalized recommendations and tours to enhance the guest experience
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Requirements:
* Excellent communication and interpersonal skills
* 1-2 years of experience in customer service or a related field
* Proficiency with reservation systems and software
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What We Offer:
* A remote-friendly work environment with flexible hours
* Ongoing training and development opportunities
* A dynamic and supportive team environment