Marketing Communications Manager Job Description
This role is responsible for developing and implementing public relations and promotional activities, including media partnerships, to support the Marketing Plan and brand positioning.
* Project management of marketing and sales activities
* Enhancing the hotel's online presence and supporting web development
* Developing, implementing, monitoring, and evaluating marketing communication strategies
* Aligning marketing activities with luxury hotel standards
* Assisting with annual marketing initiatives
* Building relationships with journalists, thought leaders, and influencers in food, travel, and lifestyle sectors
* Managing content development across media platforms ensuring high-quality materials
* Managing crisis communications
* Overseeing the hotel's photographic library and photoshoots
A successful candidate will have:
* Experience in a similar role within a luxury environment
* Proven ability in brand positioning and marketing strategies
* Experience managing digital marketing campaigns, including social media
* Knowledge of public relations, media outreach, reputation management, and crisis communication
* Excellent communication skills
* Ability to analyze data and marketing metrics
* Creative mindset with attention to detail and aesthetics
Benefits and Opportunities
* Complimentary and discounted accommodation at international properties
* Access to complimentary shift meals and discounts at all Food and Beverage outlets
* Training and development with over 2000 online learning modules
* Access to our employee assistance program
* Complimentary underground parking and use of our hotel gym facilities
* Being part of a diverse and inclusive team passionate about their work
The hotel offers a world of opportunities. We provide stability and support emerging talent in the hospitality industry. The hotel has been recognized as one of the World's Best Multinational Workplaces.
The core values—Empathy, Experimentation, Wellbeing, Inclusion, Integrity, and Respect—are central to our culture. Our family atmosphere keeps our associates engaged.
Key Qualifications
* Strong experience in marketing communications
* Knowledge of digital marketing channels
* Excellent written and verbal communication skills
* Ability to work in a fast-paced environment
* Passion for delivering results-driven marketing campaigns