Job Overview
Location: Shepparton, Victoria. Part‐time (0.8 FTE), ongoing role.
Pay: SCHADS – Level 6 $55.72 to $58.19 per hour, plus superannuation and NFP salary packaging.
VincentCare Victoria is a community‐focused organisation dedicated to supporting people experiencing disadvantage. We uphold social justice principles, ensuring that every individual is treated with dignity and respect regardless of cultural background, ability, ethnicity, gender identity, sexual orientation or religion.
VincentCare Victoria is an accredited Rainbow Tick organisation, offering a supportive, flexible, family‐friendly environment with career development opportunities, salary packaging, study leave and an employee assistance program.
Responsibilities
* Provide direct financial counselling case work in‐office, outreach or via phone.
* Prioritise client debt, access hardship variations, and advocate with creditors.
* Lodge disputes within internal and/or external dispute resolution practices.
* Refer clients to other services and administer emergency relief where applicable.
* Maintain high standards and collaborate with colleagues to achieve best possible client outcomes.
Qualifications
* Diploma in Community Services (Financial Counselling).
* Member of (or eligible for membership with) Financial Counselling Victoria (FCVic).
* Valid Victorian Driver Licence.
Benefits
* Salary packaging (tax benefits) with real value higher than nominal.
* Career development opportunities.
* Employee Assistance Program.
* Work environment committed to helping others and social justice.
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