Direct message the job poster from Telecare
CTO at Telecare Aus | Solution Architect | Lead iOS Developer | Lead Consultant | ex-ThoughtWorker
Department: Product & Technology
Reports to: CTO
Type: Full-Time
About Telecare
Telecare is a growing Australian healthtech company transforming specialist care through both clinical services and innovative software. Our technology supports clinicians, patients, and operations teams through secure, user-centric tools ranging from internal workflow systems to externally facing SaaS platforms. We're ISO 27001 certified and committed to elevating the efficiency of healthcare providers and organisations by establishing the standards for digital health delivery through innovative technology
The Opportunity
We're looking for a Product Manager (2-4 years of experience in Product Management) to join our growing product team and take ownership of one or more product areas, such as eHealth SaaS. You'll work closely with engineering, operations, and clinical stakeholders to deliver impactful features that improve user experience and drive real-world outcomes.
This is a great opportunity for a mid-level PM ready to step into a highly visible role with broad ownership and room to grow.
Responsibilities
* Own the end-to-end product lifecycle: discovery, scoping, delivery, measurement
* Translate business goals and user needs into clear, actionable product requirements
* Be responsible for leading and driving a complex product area
* Work closely with engineering to prioritise and refine the product backlog
* Collaborate with operations and clinical teams to ensure successful adoption
* Help define success metrics and track performance post-launch
* Contribute to cross-functional rituals like planning, reviews, and retros
* Identify and drive consensus for how to prioritise and realise the most significant opportunities in your product area. Identify when to stop as well as when to start an investment
* Work with a cross-functional team to develop a roadmap and drive progress against goals and milestones, and resolve challenges and blockers, whilst improving team health and up-levelling the effectiveness of the team
* Gather and analyse user research and market analysis to inform product decisions and influence the wider product organisation
* Support the PM function and growth of other PMs by providing mentorship and coaching
Required Qualifications
* 2+ years of experience in product management, ideally in a high-growth startup or big tech environment
* Strong customer-centric mindset with hands-on experience in product discovery, user research, and iterative delivery.
* Proven ability to prioritise, define roadmaps, and manage delivery in agile, cross-functional teams.
* Skilled in crafting product requirements, breaking down complex problems, and collaborating with engineering and design.
* Comfortable with product analytics and metrics — ability to define KPIs, interpret data, and iterate based on insight.
* Clear communicator who can align executives and stakeholders across technical and non-technical teams.
* Balances execution and discovery, with a strong bias for impact and continuous improvement.
Preferred Qualifications
* Experience in the healthtech industry
* Experience with enterprise customers and user onboarding
* Exposure to clinical workflow tools or healthcare APIs
* Familiarity with ISO 27001, privacy, or security-conscious design
* Basic comfort with technical topics (APIs, system design, data models)
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Product Management and Marketing
* Industries
Medical Practices
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