Max term contract until 30 June 2027 Full time position Based in Milton About Us Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. About the role Be responsible for administration support associated with the operational delivery of all First Aid and Mental Health sales – both training and product. This position includes but is not limited to: Scheduling (Rostering), Course processing, invoicing and reporting and providing an enquiry and support service to a range of internal and external stakeholders. What you will bring Provide operational support for training delivery, as directed by the Operations Support team leader to schedule training (including allocation of trainers) and complete all necessary admin required. Ensure the accurate and timely processing of all training records including follow up. In line with Australian Red Cross’ financial processes and delegation, ensure the accurate and timely processing of Invoices and Purchase Orders pertaining to the operational delivery of First Aid and Mental Health Training. Ensure all work is undertaken within agreed Service Level Agreements and Contractual obligations (both internal and client based) as well as being delivered within relevant First Aid and Mental Health and Australian Red Cross Policies and Procedures. Manage the analysis of information for additional contract bids and for reporting against existing contracts. Maintain accurate equipment asset register (ie; laptops, data projectors, manikins, defibrillator training units and faces). Maintain accurate AED register Benefits that act for you, while you act for humanity Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave. Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness, as well as access to guided meditation and other wellbeing programs. Work/Life Flexibility: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options Career development: Access to ongoing learning, training, and development courses Further information This role is covered by the Educational Services (Post Secondary Education) Award 2020 – Level 4 (General Staff). Salary from $63,497.27 superannuation salary packaging options. For additional enquiries, please contact Carmel Dunlop at cdunlop@redcross.org.au for a confidential discussion. (Please note all applications must be submitted online to be considered) Applications close: Wednesday 13th May 2026 Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role. Job Ref : 13409