Venue Support Officer – Commercial Hotel
Job ID: REF26676T – Charters Towers City, QLD, 4820 – Onsite – Full time.
About the Role
Good food, valuable drinks and good people – what could be better? At ALH our pubs are a place to escape and feel at home, where stories are made and retold. With passion on tap, our team adds to every pub's story.
Responsibilities
* Complete all financial reconciliations as required, including maintaining point of sale registers.
* Maintain data integrity in all ALH systems in a timely manner, including employee and training records.
* Manage stock control and stocktakes within the venue and identify and highlight cash and stock variances.
* Ensure all VISA obligations are met and managed for team members in the ALH systems.
* Review all venue‐generated reports and provide feedback to key team members.
* Assist the Management Team in achieving expected audit results along with Compliance and Loss Prevention.
Qualifications
* Provide outstanding customer service with enquiries via phone, email and face to face.
* Understand the importance of privacy and confidentiality with sensitive information.
* Maintain the administration area in a well‐organised and professional manner at all times.
* Support the Venue team with service on the floor during peak times of trade.
* Attend and contribute insights in team meetings.
Benefits
We're part of Endeavour Group, a positive company alongside Dan Murphy's, BWS and Pinnacle Drinks. Together we create moments that bring millions of people together, foster a safe inclusive environment, and provide growth opportunities for both customers and employees.
More Information
You can learn more about working with us at endeavourgroupcareers.com.au
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