Attractive Salary of offer
- Based in Milton - close to public transport
- Hybrid work from Home 3 days and Office 2 days
Credit / Customer Service / Collections Officer required for leading company based in City Fringe (Close to Public Transport). This is a busy customer service /collections role that requires a proactive positive attitude and a strong work ethic. Your strong negotiation and customer service skills will help you achieve success in this role.
After completion of training the role will be 2 days in the office and 3 days working from home, expected working hours are Monday to Friday 8.00am to 5.00pm.
Managing a portfolio of commercial debtors your key responsibilities in the role include:
- Work with customers to resolve outstanding debts and negotiate payment plans
- Handle and resolve queries
- Negotiating payments of outstanding debts and arranging suitable payment plans
- Provide exceptional customer service through building and maintaining relationships
- Reconciliations
To be successful in this role you will need to demonstrate:
- Prior Debt recovery/Collections/Credit experience preferred
- Strong negotiation, problem solving skills and communication skills
- Strong Excel Skills required
- Ability to build rapport with commercial clients
- Resolve customer enquiries
Excellent customer service and communication skills, along with a positive attitude are a necessity for this role.