Permanent Full Time
The Southport School is a leading Anglican Day and Boarding School for boys situated on the banks of the Nerang River in the heart of the Gold Coast. The Southport School (TSS) has been established for 124 years and is committed to providing excellence in leadership learning and teaching pastoral care and extra-curricular endeavours within a balanced holistic Christian environment. The School has a vibrant boarding academic cultural and sporting programme that extends across the full year and two campuses.
We are seeking to appoint an IT Support Officer to join our dynamic future-focused IT Team. This is an excellent opportunity to start a new career within the IT Industry. A successful applicant will be provided with training, professional development and the opportunity to grow their technical experience whilst working with enterprise hardware and software applications.
The IT Support Officer is the first point of contact for all IT and AV-related issues within the school. This role provides Level 1 support for students and staff and manages the IT helpdesk. The role is also vital in supporting audio-visual set-up and support for staff including setting up for significant events.
The IT Support Officer reports directly to the IT Manager and responsibilities include:
Install, maintain and configure computer systems
Provide Level 1 user support
Answer help-desk calls
Install and maintain Audio Visual equipment
Hardware, software, audio visual and networking technical issue resolution
Project work as directed
Candidate Profile
Excellent customer service skills
General computing knowledge of hardware and software
Competent knowledge of Windows and Apple operating systems
Competent knowledge of Microsoft Office Suite including Office 365
Basic knowledge of TCP/IP networking and Wi-Fi
Knowledge of elementary physical networking
Ability to work effectively in a team environment
Self-motivated and able to work unsupervised
Organised and methodical approach to assigned tasks
Have a vehicle and an open licence for short travel between campuses
All staff at The Southport School should be supportive of the Code of Conduct and Anglican Ethos of the School. Candidates should hold or be eligible to hold a working with children Paid Blue Card and must be able to provide a recent criminal history check.
Benefits
Four weeks annual leave with 17.5% leave loading; mandatory leave to be taken over the Christmas and New Year holiday period
Challenging role with lots of variety
Work in a location near the water
Complimentary access to gym and pool
Ongoing training and development and potential to grow your career
Please apply by submitting your cover letter and current CV that outlines the skills you would bring to the role by ***** am Friday 19 September ****. Please email or call with any enquiries. Applications must be submitted via the online link on our website.
Required Experience : Unclear Seniority
Key Skills
IT Experience
Mac OS
Active Directory
Computer Networking
Mobile Devices
Windows
Remote Access Software
Help Desk
IT Support
Operating Systems
Technical Support
Troubleshooting
Employment Type : Full-Time
Experience : years
Vacancy : 1
Yearly Salary : *************
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