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Senior compliance specialist

Toowoomba
People's Choice Credit Union
Posted: 25 June
Offer description

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* Three newly created roles in our supportive high-performing Compliance function
* Meaningful work, genuine flexibility, and career development
* Enjoy hybrid working from our offices in either Qld or SA

Your role

We are seeking three highly skilled and strategic thinking Senior Compliance Specialists to join our evolving team and contribute to the continued enhancement of our compliance function.

As a Senior Compliance Specialist, you'll play a key role in further strengthening and embedding our compliance management practices. Reporting to the Senior Leader - Compliance, you will drive the implementation, monitoring and advisory of compliance across our business to ensure our obligations are met under financial services, credit, AML/CTF, and prudential regulations.

You'll provide expert advice, support People First Bank in managing its compliance obligations, and help us meet the expectations of our customers, regulators, and community.

Specifically, this will include:

* Providing pragmatic, compliance advisory support to the business.
* Reviewing and interpreting regulatory obligations to ensure operational compliance.
* Identifying and assessing compliance incidents, advise on remediation, and prevent recurrence.
* Preparing regulatory submissions, reports, returns, and attestations.
* Maintaining and overseeing compliance breach registers and risk-related documentation.
* Conducting Privacy, TPRA and other regulatory risk assessments.
* Developing strong relationships with internal stakeholders and regulators.
* Promote a culture of compliance and integrity across the organisation.

About You

You are an analytical thinker who uses sound judgment to navigate complex regulatory requirements with clarity and confidence. You are a clear and concise communicator who builds trust through collaboration and professionalism.

We also seek:

* Proven experience in retail banking, including experience in compliance or within a regulatory authority.
* Deep knowledge of AFSL/ACL requirements, APRA standards, and AML/CTF obligations.
* Excellent analytical skills with the ability to interpret complex regulations.
* Strong written and verbal communication skills.
* Exceptional attention to detail and time management.
* Ability to influence, advise, and constructively challenge stakeholders at all levels.
* A collaborative mindset and proactive approach to problem solving.

A tertiary qualification in compliance, risk, law, or a related field and/or compliance certification is preferred.

Why you'll love working with us:

People First Bank – our new brand – says exactly what we're all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.

You'll have access to financial and lifestyle benefits to support your success and individuality:

* Flexibility and hybrid working arrangements.
* Extend your salary with discounts on banking, health insurance, and shopping across Australia.
* Advance your career with training, study support, and project opportunities.
* Competitive leave benefits that empower employees to take time for themselves and loved ones.
* Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors' program.
* Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
* Be recognised for your contributions through our peer-driven recognition program.

A bit about People First Bank:

In March 2023, People's Choice and Heritage Bank merged to form Heritage and People's Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand -People First Bank.

We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contact centre and branches across five states.

With a vision 'To deliver positive change through banking', People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We're big enough to make an impact; but agile enough to influence and do interesting work.

Apply online now:

Click 'Apply' now and submit your application, including a cover letter and current resume by 3 July 2025.

We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.


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People's Choice is one of Australia's largest and most successful credit unions. We're a genuine, member-owned alternative to the major banks. People's Choice empowers members with the right knowledge, tools and confidence to be financially fit and achieve their dreams. We're not as 'big' as the big banks, but we still win the same awards. Canstar, Money, Mozo...all for our outstanding products.⠀

A career at People's Choice means being part of an inclusive and engaged organisation. It's a place where people work better together to achieve and grow. We pride ourselves on being a leading employer who'll help you reach your career goals in a supportive and dynamic working environment.

People's Choice is one of Australia's largest and most successful credit unions. We're a genuine, member-owned alternative to the major banks. People's Choice empowers members with the right knowledge, tools and confidence to be financially fit and achieve their dreams. We're not as 'big' as the big banks, but we still win the same awards. Canstar, Money, Mozo...all for our outstanding products.⠀

A career at People's Choice means being part of an inclusive and engaged organisation. It's a place where people work better together to achieve and grow. We pride ourselves on being a leading employer who'll help you reach your career goals in a supportive and dynamic working environment.

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