Australian Glass Group (AGG) is a leading national glass processing manufacturer with sites located in Victoria, New South Wales and Tasmania.
Due to growth at our established operation in TAS, Rokeby, we have an exciting opportunity within our Customer Service team.
About the Role
As our Customer Service Officer, you will utilise your enthusiasm and expertise in customer service to provide exceptional service to our valued customers and business.
This position is required Monday to Friday on site.
Responsibilities
* Exceptional customer service and liaison
* High volume data entry of customer orders
* Assisting with quoting, conversion, filing and archiving
* General administrative support for the business
Qualifications
* Demonstrated experience within a similar position
* Strong communication and negotiation skills with the ability to apply conflict resolution skills to diffuse situations
* Enthusiasm to genuinely satisfy customers' requirements, above and beyond the call of duty
* A team player who enjoys working well with others
* Demonstrated strong administrative skills including accurate data entry, word processing, filing and spreadsheets
* High level of self‐awareness and professional presentation
* Able to work to demanding deadlines in a dynamic and fast‐paced environment
* Strong attention to detail and accurate data entry
* Numerical competence
* Experience in the glass industry or equivalent would be preferred, but is not essential
Benefits
* Free onsite parking
* Employee Assistance Program
* A salary package commensurate with experience
If you are a confident, highly motivated individual with a friendly personality and a 'can do' attitude please apply now with your cover letter and resume.
Please be advised that we will be shortlisting for this position upon receipt of applications.
You must have full Australian working rights to be eligible to apply for this position.
Australian Glass Group is an Equal Opportunity Employer and always promotes Safety.
Application Questions
* How many years' experience do you have in a Customer Service Role?
* Which of the following statements best describes your right to work in Australia?
* Do you have data entry experience?
* Are you willing to undergo a pre‐employment medical check?
* How much notice are you required to give your current employer?
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