**Client Liaison/Administration Officer**
A Client Liaison/Administration Officer is required by our client based in Silverwater on an initial 12-month contract.
- Full time on site in Silverwater (8am - 4:30pm Monday - Friday) -onsite secure parking
- $30 per hour + super
**Key accountabilities**:
- Greet customers and couriers onsite
- Action Salesforce Cases
- Book in work jobs and chase customers for acceptance of jobs and quotations
- Liaise with key stakeholders/SLA vendors re: progress of parts, warranty repairs, etc
- Maintain and update various spreadsheets and databases
- Book and receive couriers and complete all associated paperwork when required
- Process end-to-end work orders including receiving and dispatch
- Keeping stores area in a sequential, orderly manner (i.e boxes/cases that instruments
- are delivered in, awaiting on service completion to return to customer in same
- box/instrument)
- Clearing deliveries from delivery dock
- Maintaining/filing of job related paperwork
- Supporting Senior Technical Customer Liaison Officer with overflow and delegated tasks
**Selection criteria**:
- A willingness and physical ability to carry out manual handling taks
- SAP and Salesforce experience highly desirable
- Fast and accurate touch typist
- High level of computer literacy to pick up new in-house systems quickly
- Polished, professional and courteous phone manner
- Reliable and punctual
- Outstanding, positive attitude and willingness to learn and make the role your own