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Enterprise change manager

Sydney
Transport for NSW
Change manager
Posted: 7 March
Offer description

If you're after impact, there's no other organisation in Australia that delivers work on this scale.

Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.

In this role, you'll:

Be working as part of the Enterprise Change Management (ECM) team within the Enterprise Transformation and Change branch, driving change enablement and delivery for the Transport organisation.

You'll lead end-to-end change delivery for major technology, systems and digital programs and projects enterprise-wide, applying best practice methodologies to ensure successful adoption of initiatives. You'll partner with stakeholders and clients to shape change strategies, manage resources and deliver impactful communication and engagement plans. You will also contribute to building our Centre of Excellence and Change Resource Hub, provide coaching and mentorship to enhance capability and foster a culture of continuous learning.

If you're passionate about enabling change and achieving meaningful outcomes, this is your opportunity to make a real difference.

Job Details

We have a temporary position available until the 30.06.27 (possibility of extension). Your home base will be at Macquarie Park with Hybrid work arrangements, 3 days a week in the office.

For more information on this position and business unit, view the role description and attached information pack.

About the team

Our Enterprise Change Management team drives transformation across the organisation. We help leaders and teams navigate complexity, build readiness, and deliver change that's clear, supported and sustainable.

We work across two connected areas:

* Change Enablement & Delivery – which partners with programs to design and deliver end‐to‐end change.
* Change Practice – which provides enterprise advisory, governance, and the frameworks that guide how change is delivered.

Together, we operate as one team — collaborative, people‐centred, and focused on delivering meaningful, high‐impact change. We value curiosity, pragmatism and constructive challenge, and offer exposure to complex, high‐profile work in a supportive, flexible environment.

About you

You bring solid experience in transformational technology change management.

We're seeking a change leader with extensive experience in managing at scale, end-to-end transformational technology projects, stakeholder engagement and communications. You'll bring proven success, delivering large‐scale transformation technology initiatives that span across multiple agencies, divisions or geographies. You possess strong coaching and facilitation skills to run workshops, training and engagement activities.

You have a proven ability to mentor and build capability to support the embedding of best practice change management and driving meaningful outcomes.

Tertiary qualifications in change management, organisational psychology, organisational development, business, human resources or related discipline is required.

Professional change management certification (e.g. Prosci, Change Management Institute Accreditation, or equivalent) is highly regarded. Advanced Microsoft Office skills (including PowerPoint) is also essential.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy.

Apply today

Applications close at 11:59 PM on Sunday 8th March 2026.

For more information about this role, please contact TRISH.SMITH@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW.

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