Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

End user support specialist

Sydney
Axiom Technologies
Posted: 14 January
Offer description

Job Summary

We are seeking an experienced
EUC Specialist
with strong architectural capabilities to support a large-scale
Telecom enterprise environment
. The role focuses on
end-to-end EUC solution design, technology leadership, and BAU support
, ensuring highly available, secure, and scalable end-user computing platforms.

The ideal candidate will bring
10+ years of experience
across EUC, VDI, endpoint management, and workspace platforms, with a proven ability to define
target-state architectures
and guide enterprise-wide EUC strategy.

Key Responsibilities:- EUC Architecture & Design

* Design
end-to-end EUC solutions
covering:
* Virtual Desktop Infrastructure (VDI)
* Desktop as a Service (DaaS)
* Physical endpoints (laptops, desktops, mobile devices)
* Application and workspace delivery platforms
* Define
target-state architecture
, standards, and EUC design principles.
* Ensure solutions meet
performance, security, scalability, and availability
requirements.
* Create
high-level and low-level design documents
, including:
* Architecture diagrams
* Integration flows
* Bill of Materials (BoM)

Technology Leadership & Strategy:-
Provide architectural leadership for:

* VDI and DaaS platforms
* Endpoint and device management solutions
* Digital workspace and application delivery platforms
* Evaluate emerging EUC technologies and recommend
continuous improvements
to existing environments.
* Act as a technical authority and advisor for EUC-related initiatives within BAU operations.

Security, Compliance & Resilience

* Ensure EUC designs align with
enterprise security frameworks
, zero-trust principles, and regulatory requirements.
* Collaborate with security teams to embed security-by-design into EUC platforms.
* Design and validate
high availability (HA)
and
disaster recovery (DR)
solutions.
* Support audits, compliance reviews, and risk mitigation activities.

BAU & Stakeholder Support

* Provide advanced EUC engineering support in a
BAU environment
.
* Work closely with operations, infrastructure, network, and security teams.
* Engage with business and technical stakeholders to translate requirements into robust EUC solutions.

Required Skills & Experience

* 10+ years
of overall IT experience with deep expertise in
End User Computing (EUC)
.
* Strong background supporting
large enterprise or telecom environments
.

Technical Skills

* Extensive experience with
VDI / DaaS platforms
(e.g., Citrix, VMware Horizon, Azure Virtual Desktop, Amazon WorkSpaces).
* Endpoint and device management solutions (e.g., Intune, SCCM/MECM, Workspace ONE).
* Application delivery and workspace technologies.

Strong understanding of:

* Identity and access management
* Security controls for EUC environments
* Networking concepts impacting EUC performance
* Proven ability to design
HA/DR architectures
for EUC platforms.
* Architecture & Documentation

Demonstrated experience producing:

* Target-state architecture designs
* High-level and detailed design documents
* Diagrams and technical specifications
* Strong analytical and problem-solving skills.

Send an application
Create a job alert
Alert activated
Saved
Save
Similar jobs
jobs Sydney
jobs New South Wales
Home > Jobs > End User Support Specialist

About Jobstralia

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by job title
  • Jobs by sector
  • Jobs by company
  • Jobs by location

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2026 Jobstralia - All Rights Reserved

Send an application
Create a job alert
Alert activated
Saved
Save