Key Responsibilities:
- Morning Staff Allocation: Support the supervisor in assigning daily room allocations and communicating priorities to the team.
- Room Checking: Conduct quality checks on cleaned rooms to ensure they meet brand and guest expectations before handover.
- Training Current Staff: Assist with onboarding and on-the-job training for new room attendants, demonstrating correct cleaning procedures and safety practices.
- Closing of the Day: Help ensure task completion at the end of each shift, report daily performance and room status to the manager.
- Team Support: Act as a go-to person for attendants during the shift, answering questions and helping resolve basic issues.
- Manager Backup: Step in when the Manager is unavailable to keep daily operations running smoothly.
- Guest Interaction: Respond politely and promptly to guest requests or concerns related to housekeeping services.
- Compliance & Safety: Follow all workplace health and safety procedures related to cleaning operations and equipment use.
Skills and Experience:
- Hotel Background: At least 1–2 years of hands-on housekeeping experience in a 4-star or 5-star hotel. Previous experience in a team leader or senior room attendant role is highly regarded.
- Communication Skills: Able to clearly communicate with both staff and management; friendly and professional with guests.
- Leadership Potential: Comfortable taking initiative and guiding a small team; interested in growing into a supervisor or management role.
- Attention to Detail: Strong focus on cleanliness, room presentation, and following hotel standards.
- Physical Capability: Fit for manual tasks including lifting, bending, and standing for extended periods.
- Team-Oriented: Works well in a fast-paced team environment, supports others, and leads by example.
- Availability: Must be available at least 4 days per week.
Perks:
- Career Growth: Opportunities for professional development within a luxury hospitality setting.
- Meal Discounts: Enjoy staff discounts on meals during shifts.
- Accommodation Discounts: Benefit from discounted rates at affiliated properties.
- Supportive Work Environment: Join a team that values dedication and excellence in hospitality.
Job Type: Part-time
Benefits:
- Employee discount
Work Authorisation:
- Australia (Required)
Work Location: In person
📌 Senior Housekeeping Supervisor
🏢 Josh Hospitality Services
📍 Richmond