Medical Receptionist
About Thrive Medical
Thrive Medical is a multidisciplinary health and wellness centre based in regional NSW, offering integrated services across general practice, allied health, rehabilitation, and fitness. With a strong focus on evidence-based, personalised care, Thrive brings together medical, therapeutic, and fitness professionals to improve quality of life and support long-term health outcomes.
About the Role
We are seeking a friendly, organised, and professional Medical Receptionist to join our team in a full-time or part-time role. As the first point of contact for our patients, you will play a key role in delivering a welcoming and efficient front-of-house experience while providing essential administrative support to our clinical team.
This role is ideal for someone who thrives in a fast-paced, accuracy-critical environment and is passionate about delivering an exceptional patient experience.
Key Responsibilities
* Greet and assist patients and visitors in a professional manner
* Manage phone calls, bookings, and patient enquiries
* Coordinate and schedule pre-employment and workplace medicals
* Maintain accurate patient records and confidentiality
* Process billing, Medicare, and health insurance claims
* Support medical and allied health clinicians with scheduling, patient preparation, recalls and follow-up
* Assist with general administration and daily operations
* Handle correspondence, emails, mail, and basic banking tasks
* Support compliance tasks including testing and vaccine monitoring
About You
* Passionate about delivering a high-quality, positive patient experience
* Excellent communication and interpersonal skills, with a warm and professional approach
* Strong organisational and time management abilities
* Ability to multitask and work efficiently in a fast-paced, patient-focused environment
* High level of professionalism and commitment to confidentiality
* Experience in a customer-facing or administrative role
* Confident using computers, including Microsoft Office and/or practice software
What We Offer
* Ongoing opportunity with flexible employment arrangements
* Supportive and collaborative team environment
* Opportunity to contribute to a growing healthcare organisation
* Affordable staff-only crèche to make balancing work and family life easier
* Complimentary on-site gym membership
Want to know more about the role?
We encourage you to contact our Executive Operations Coordinator, Alison Couch on 08 8087 9383.
How to Apply
If you’re looking to join a dynamic, patient-focused organisation where you can make a real difference, we’d love to hear from you. Please submit your resume and cover letter outlining your preference for full-time or part-time employment to:
Applications close: 8 May 2026
Job Types: Full-time, Part-time
Pay: $27.79 per hour
Expected hours: 10 – 37.5 per week
Benefits:
* Childcare assistance
* Gym membership
Work Location: In person