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Practice manager

Sydney
Hays | Accountancy & Finance
Posted: 28 November
Offer description

Your new company

A growing boutique accounting firm with a strong reputation for quality and client service. They pride themselves on their exceptional, unique and collaborative culture.

Please note: You must be an Australian citizen, hold Permanent Residency or have full working rights with no restrictions to apply.

Your new role

You will take ownership of the firm's operations and play a key role in its growth. This is a leadership position where you will manage systems, people, and processes to deliver speed, accuracy, and exceptional client experience.

* Oversee job allocation, deadlines, and resource planning to ensure smooth delivery.
* Set clear expectations, monitor performance, and coach staff for higher productivity.
* Manage onboarding, offboarding, and client satisfaction programs
* Ensure ATO/ASIC lodgements, trust account management, and professional standards are met.
* Monitor WIP, recovery rates, billing, and debtor control to maintain profitability.
* Drive digital transformation using Xero, FYI, and other cloud tools for faster turnaround.
* Oversee recruitment, onboarding, payroll, and leave management.
* Prepare management reports and contribute to budgeting and growth planning.

What you'll need to succeed

* 5+ years in an accounting firm
* Proven experience in practice management or senior operations
* Strong knowledge of Xero, ASIC or ATO and practice management tools
* Leadership skills and a process-driven mindset
* Excellent communication and organisational skills

What you'll get in return

* Flexible working and genuine work-life balance
* Ongoing professional development
* Genuinely fun and collaborative culture

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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