Key Responsibilities:
* Lead and manage employees to ensure best practice is followed and compliant with required policies and procedures.
* Manage and document employee performance issues.
* Lead and promote safe work culture to reduce safety incidents and loss time injury.
* Maintain inclusive and effective communication with the team to ensure employees are aware of pertinent information.
* Ensure new employees have been provided with adequate knowledge of their role and responsibilities.
* Manage and authorise weekly/fortnightly timesheets.
* Respond to employee and client queries to ensure consistent and effective outcomes for the service delivery.
* Allocate suitable resources and implement support plans to ensure quality care is delivered.
About You: To be successful in this role, you will need to have a strong background within the Aged Care Industry and demonstrate the following experience, skills and attributes:
* An understanding of health care within a community environment.
* Demonstrated experience in leading a team to achieve outcomes.
* Well-developed communication and interpersonal skills to develop effective relationships, promote services and resolve client/staff issues.
* Decision making and problem-solving skills to innovatively manage the provision of service delivery.
* A demonstrated empathetic and flexible approach to manage the sensitivities of client and employee issues.
* Time management and organisational skills to effectively plan and prioritise work tasks.
* Knowledge of service provision, allocation and compliance with contractual obligations.
* Knowledge of manual handling principles with the ability to train others.
Benefits:
* Professional Development supported & Study Leave supported
* Internal referral rewards - refer a friend or family member receive a $250 e-voucher
* $0.99c per/km's used for using your own car for business use
* 4 weeks annual leave and the opportunity to purchase extra leave
* Comprehensive orientation programme
* Devices and consumables provided to assist you in delivering care (including laptop and smart phone)
* Subsidised gym membership - $15 per week to access hundreds of different fitness venues
* Health insurance programmes - 12% discount with HBF
* Social club discounts - cheaper tickets to cinemas, theatre shows, Zoo, Aqwa, Scitech, Adventure World and more
* Mental health support - up to 3 free sessions with a degree-qualified psychologist per year