Job Overview:
The Data Center Operations Technician Trainee is a critical role in the daily management of contractors and vendors to ensure work adheres to established practices and local legislation.
This position requires maintaining performance benchmarks, conducting analyses, and preparing reports on critical facility infrastructure operations and maintenance. Key responsibilities include generating Change Management requests and Incident Management tickets as directed.
Additionally, this role involves learning and contributing to documentation relevant to business and facility operations, assisting with installation of racks and provision of power/cooling within constraints, and being involved in routine maintenance and emergency services on critical systems such as switchgear, generators, UPS systems, and power distribution equipment.
The successful candidate will also be responsible for managing Facility assets and providing infrastructure and inventory asset management as directed. This position requires interfacing with Infra Ops teams for day-to-day operational requirements and delivering exceptional customer service and satisfaction.
Please note that this position has a physical component requiring the ability to lift rack equipment and may involve working in cramped spaces or elevated locations while adhering to health and safety guidelines.