COMPANY OVERVIEW Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. POSITION SUMMARY Working as a member of Domo’s Client Services team, the Senior Technical Consultant will lead the implementation of value-driven, high-impact customer solutions. The successful candidate will have multiple years working directly with external customers providing data-driven solutions. This individual will join an enthusiastic, fast-paced and dynamic team at Domo. A successful candidate will have demonstrated sustained exceptional performance, innovation, creativity, insight, and good judgment. KEY RESPONSIBILITIES Own end to end deployment processes for implementing/optimising the Domo platform for customers; Manages relationships with Domo customers; Works with customers, end-users, technical analyst, and application designers to define and document the data requirements, business requirements, setup, deployment, and rollout plan of Business Intelligence initiatives in Domo; Mentor/coach partner and internal resources; Leads all communications and project management duties for multiple customer projects including building solutions in Domo, driving customer data maturity, and teaching best practice data strategies; Leads discovery sessions with C-suite individuals to identify solutions and data strategies; Recognises business problems and recommends/develops solutions; Expertly and artfully manages customer expectations; Designs, analyses, and helps build customer data pipelines for ingestion into Domo; Develops, designs, and optimises SQL queries; Develop strategies for connecting to new data sources for customers. JOB REQUIREMENTS 8 years of consulting experience supporting business intelligence systems, or in a software product/industry; Expert SQL skills; Expertise with Windows and Linux environments; Expertise with at least one of the following database technologies and familiarity with the others: relational, columnar and NoSQL (i.e. MySQL, Oracle, MSSQL, Vertica, MongoDB); Understanding of data modelling skills (i.e. conceptual, logical and physical model design); Experience dealing with large data sets; Advanced Excel skills, including pivot tables and VBA (Visual Basic for Applications); API testing experience with Postman or similar tool; Goal oriented with strong attention to detail; Proven experience in effectively partnering with business teams to deliver their goals and outcomes; Bachelor's Degree in Information Systems, Computer Science or related field preferred OR equivalent professional experience; Excellent problem-solving skills and creativity; Ability to learn and adapt quickly to varied and changing requirements; Thrive in a fast-paced environment; Work independently and manage engagements with multiple customers; Strong client-facing presence (confident, assertive, kind, listening, articulate, professional); Excellent oral and written communication skills, and comfortable presenting to everyone from entry-level employees to senior vice presidents; Strong organisational and project management skills. NICE TO HAVE Experience with programming and scripting languages (Java, JavaScript, Python, .Net, C#, VBA, HTML, CSS); Working knowledge of API Architectures (REST, SOAP, RPC, GraphQL); Experience with Security frameworks (e.g., JWT, OATH2); Experience defining scope and requirements for projects; Experience with statistical methodologies; Experience with a wide variety of business data (Marketing, Finance, Operations, etc); Experience with Large ERP systems (SAP, Oracle JD Edwards, Microsoft Dynamics, NetSuite. VIEW OUR BENEFITS Domo is an equal opportunity employer