360 International trading exclusively represents global brands.
This role will play a critical role in supporting the business growth with channel partners such as Harvey Norman, JB HI-FI, The Good Guys, Costco, Bing Lee.
About the Role
We're looking for a proactive and detail-oriented accounts receivable officer to support the business by optimizing financial transactions and systems through accurate reconciliation of payments and customer accounts.
This role is responsible for managing the end-to-end accounts receivable process, strengthening customer relationships, identifying payment issues, and supporting continuous improvement across finance operations.
Key Responsibilities
Manage the end-to-end accounts receivable process, including invoicing, cash application, collections, and reconciliation for Australia and New Zealand accounts.
Prepare and issue invoices, monthly statements, credit notes, and adjustments to clients.
Track payments, reconcile customer accounts, and resolve discrepancies in a timely manner.
Monitor outstanding receivables and actively follow up with customers via phone, email, and written correspondence to ensure timely payment.
Identify slow-paying customers, assess credit balances, and recommend collection actions where required.
Review and verify invoices for accuracy and appropriate supporting documentation.
Maintain accurate records of customer communications and payment activity.
Provide regular reporting on outstanding debtors to the Finance Manager and Service Delivery teams.
Work closely with internal stakeholders across Finance and Operations to resolve billing and payment issues.
Assist in identifying opportunities to streamline and improve accounts receivable processes.
Required Skills and Qualifications
Minimum 1–2 years' experience in an accounts receivable or office administration role.
Previous experience working with Australian large retailer channels is highly preferred.
Strong working knowledge of accounting systems such as Oracle and/or Xero and/or Cin7.
Proficient in MS Office Suite, particularly Excel and Word.
High attention to detail with strong accuracy in data entry and reconciliations.
Excellent communication and interpersonal skills, with confidence engaging customers regarding overdue accounts.
Strong organizational skills and ability to manage multiple priorities effectively.
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