OverviewEnd Point Technology Team Lead role at Thales, Rydalmere, New South Wales, Australia.
This position leads transformation, continuous improvement and advanced 3rd level support and system administration within the Corporate IT department, designing, deploying, and maintaining software applications and ensuring security compliance.
Working from the Rydalmere office on Dharug land.ResponsibilitiesLead end-point technology transformations and solutions with a customer-focused approach.Highly skilled in complex Windows 10/11 setup, environment and support across thousands of hardware devices.In-depth Office 365, Active Directory, SCCM/Intune packaging, and Azure tools.Experience with cybersecurity governance such as Essential 8 or ISM.Experience with patching governance and managing group policy.Strong scripting knowledge and the ability to automate various tasks.Problem solving and efficient resolution of technical issues.Ability to manage projects, stay organized, and communicate clearly.Lead the creation of a stable and high performing Standard Operating Environment (SOE) and establish an escalation path for Service Desk and End User Support.Your ExperienceUnderstanding of DevOps and lean ways of working to keep systems running smoothly.Mentoring and supporting teammates.IT qualifications; ITIL or Microsoft certifications are highly regarded.Comfortable working across different systems and platforms.Monitoring DEM tools such as Riverbed Aternity or Nexthink; MacOS experience is highly desirable.Australian Defence Roles & SecurityA Defence security clearance is required for this role.
Applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance.
For details on clearances, visit the Australian Government Security Vetting Agency website.
The Australian Defence Trade Controls Act may affect nationality requirements for suitability.BenefitsCompetitive remuneration + super + bonusFitness Passport Discount – access to gym network across AustraliaEmployee discounts with affiliates (travel, car hire, tech, medical insurance)Modernised Paid Parental LeaveVeterans LeaveNovated Lease optionsFamily support with Parents at WorkPersonal and skilled training and development opportunitiesSonder – Wellbeing & Support PartnerOtherWe're proud to be endorsed by WORK180 as an Employer for All Women and are committed to a diverse workplace.
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📌 End Point Technology Team Lead
🏢 Thales
📍 New South Wales