Overview
Full Time Footwear Sales Assistant – Charlestown at JD Sports Australia & Current Zealand. This role is rostered across Sunday to Thursday with varying shift times. By applying, you’re confirming your availability to work across these days.
Responsibilities
Act as a brand ambassador, always showing positivity and professionalism
Gain and maintain up to date product knowledge to best assist customers
Provide personalised 1:1 customer service
Assist customers with all queries and process sales
Work with the wider Management and store team to achieve KPI’s and targets
Support wider team with ad hoc tasks, including VM setup, store cleanliness and presentation
Escalate any customer complaints to management
Complete mandatory training relevant to product, policy and procedure
What We’re Looking For
Customer service experience within retail, hospitality or similar
Ability to provide excellent service and go above & beyond
Passionate about sports fashion or knowledge of key brands
A positive can-do attitude and ability to work as a team
Thrives in a rapid paced, ever-changing environment
Enthusiastic to overcome challenges and learn new skills
Strong communication skills with engagement to customers and team
Ability to multi-task
Flexibility to work across various shifts, including weekends and holidays, based on store needs
What’s In It For You
Work in a dynamic business with access to top product and major sports fashion brands
Training and development opportunities to grow your career
Potential to progress across areas including Retail, Support Office, and Distribution Centre
Staff discount for you and friends/family
Access to Employee Assistance Program & Mental Health champions
One month paid parental leave for full time employees
We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand’s success, alongside evolving your career. JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated. Please note, by applying you consent for us to complete a VEVO check to verify working rights where required.
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