Career Snapshot
* Location: Newcastle Airport, NSW
* Role: Casual (3-4 days per week)
* Compensation: $33.38 per hour + loadings & performance bonuses
* Environment: Supportive, Friendly, Inclusive
* Entry‐Level: Full training provided
* Global company: Career growth potential
About the Role
In this role you will be the face of our brand. You'll interact with customers at the rental counter, complete rental bookings, and respond to general customer inquiries.
What You'll Do
* Establish customer car rental needs by actively listening
* Review ABG's add‐ons and services to determine the best fit for the customer
* Communicate rental procedures and guidelines effectively
* Complete rental bookings in a timely, efficient and accurate manner
* Answer customer questions and inquiries
What We're Looking For
* A full and valid Australian driver's licence
* Availability to work a rotating roster (including weekends, evenings, and public holidays)
* Experience in customer service, retail, hospitality, or sales is a plus
* Ability to work in a fast‐paced environment while delivering exceptional service
* Comfortable with computer systems to manage bookings and rental information
* Strong attention to detail and ability to follow procedures
Perks & Benefits
* $33.35 per hour + loadings + performance bonuses
* Wellbeing program, including life insurance, discounted health cover, and superannuation options
* Discounts on retail, fitness, cinema, and more
* Employee discounts on car rentals across Avis Budget Group
* 24/7 mental health support via Employee Assistance Program (EAP)
* Comprehensive training to help you succeed and grow
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