Silver Search, a boutique recruitment agency specialising in medical administration, is delighted to be partnering with a well-regarded specialist practice in Bondi Junction to find a warm, organised, and experienced Medical Receptionist to join their team.
About the Role
As the first point of contact for patients and referrers, you'll play a vital role in delivering a calm, welcoming and professional experience. This is a busy front-desk role that combines patient care, administration, and day-to-day coordination in a supportive private practice environment.
Your Key Responsibilities
* Welcoming patients with professionalism, empathy and discretion
* Managing phone and email enquiries and scheduling appointments
* Coordinating clinic sessions, consulting rooms, and specialist procedures
* Processing referrals and creating/updating patient records
* Managing Medicare billing, private health claims, and EFTPOS payments
* Explaining fees and obtaining informed financial consent
* Liaising with hospitals, GPs, and other health professionals
* Assisting with typing, scanning, and sending correspondence
* Supporting the specialist and team with ad hoc admin and clinic support
You'll Bring
* Previous experience as a medical receptionist or secretary, ideally in a specialist setting
* Exceptional customer service and interpersonal skills
* Familiarity with medical software (Genie advantage)
* Confidence with billing, Medicare, and private health processes
* A high level of professionalism, attention to detail, and a proactive attitude
* Ability to juggle competing tasks while remaining calm and composed
Why You'll Love This Role
* Join a respected and friendly specialist team in a modern Bondi Junction clinic
* Be supported by a collaborative environment where your work makes a difference
* Enjoy a varied role with stability, professional respect, and room to grow
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