Strategic Retail Partner Manager, Australia
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
We expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us.
The Role
We are looking for a Retail Partner Manager to drive awareness and acquisition of Square by way of our hardware through the Australia Retail Channel, as we introduce more products. You'll be responsible for meeting quarterly sales and revenue goals for Square Hardware products at AU retailers such as; Officeworks, Harvey Norman, JB Hi-Fi, Bunnings.
This is a senior partner manager role that requires strong strategic thinking and rigor, and cross-functional leadership. You will partner closely with Supply and Demand, Product Marketing, Partnerships, and Finance teams to build long term strategies that optimize for long-term Retail partnerships and grow Square seller adoption in the channel.
Reporting into the Head of Global Retail Partnerships & Channel Marketing, you can be based on the east coast of Australia or in our Melbourne/ Sydney office through a hybrid of in-office and remote working.
You Will
Establish strategies and tactics for key retailers to maximize revenue from the Retail channel; and identify innovative opportunities to drive discovery for Square products.
Manage relationships with existing retailers to maintain and grow Square's retail footprint and partnership.
Identify and pitch recent retailers to offer Square products.
Partner with cross functional teams across Supply/Demand, Finance, Product Marketing, Operations, on new product launches, weekly forecasting, and Go-to-market readiness.
Effectively manage retail marketing budget to ensure optimized investment with strong short and long-term return on investment.
You Have
5+ years business-to-business sales, account management or retail marketing experience; preferably in the Consumer Electronics space, and deep experience at Officeworks, JB Hi-Fi, Harvey Norman, Bunnings, Costco, Amazon, and other large format retailers.
An analytical, structured thought process with the ability to assess business opportunities and marketing campaign performance.
Successfully launched products at new and existing retailers
The ability to keep colleagues, team members, and other partners aligned.
Ability to travel within Australia (estimated 20%).
Experience operating autonomously while working with others.
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process.
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📌 Strategic Retail Partner Manager, Australia
🏢 Square
📍 Sydney