Account Manager – Adelaide
Hopefully, you! We're seeking an experienced, hands‐on Account Manager to join our Sales team in our Kent Town Showroom. The ideal candidate will be responsible for being the first point of contact for many design clients (specifiers, architects, designers, installers and retail end clients) within the showroom environment. Working closely with key Architectural and Design clients, the Account Manager will help bring their projects to life through the use of our materials.
The Account Manager will be instrumental in building new and servicing existing relationships across Adelaide. They will grow new industry partnerships and work closely with a Business Development Manager in servicing existing relationships, splitting time between client service and business development from showroom leads.
Key Responsibilities
* Gather information on prospective clients (e.g., company size, needs and opportunities to add value)
* Work in tandem with the Business Development rep to understand client requirements and provide solutions
* Provide after‐sales support to retain customers
* Promptly and accurately answer client queries
* Build strong client relationships through regular communication
* Co‐create customised sales plans for key clients with the Business Development rep
* Promote new products/services to existing customers
Required Skills and Experience
* Proven experience in a relevant sales role.
* The ability to confidently manage client relationships and day‐to‐day enquiries.
* Strong verbal and written communication skills with the ability to build relationships.
* Good attention to detail in handling business development leads and managing projects from lead to delivery.
* An interest in architecture and design.
* The ambition to grow and develop existing client relationships through exceptional service and product counsel.
* Understanding of sales principles and ability to deliver excellent customer experience.
This is a full‐time role, based onsite 5 days per week at our Kent Town showroom, and includes a rotating Saturday roster. Candidates must have full permanent working rights in Australia.
Benefits
* Salary range between $60,000 – $80,000 + incentive, pending experience.
* Opportunities to grow, develop, and craft a career within the global Eco Outdoor business.
* Paid parental leave.
* 50% off employee discount on Eco Outdoor products.
* Company‐sponsored social events, including activities to connect with the team.
* Access to a house‐barista coffee machine.
* Opportunity to give back via our internal Social Housing and Sustainability teams.
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