Expression of Interest: ICT Support Technician / Specialist Technician (Wodonga and surrounding areas)Join us for the Expression of Interest: ICT Support Technician / Specialist Technician (Wodonga and surrounding areas) role at JB Hi-Fi.Company OverviewJB Hi-Fi Business is one of the fastest growing divisions of the JB Hi-Fi Group, leading in strategic technology procurement with a broad portfolio including End User Compute, Mobile Devices, IT Hardware, Software Licensing, Networking, Data Centre Infrastructure, and AV Equipment. In partnership with Telstra, JB Hi-Fi Business also offers comprehensive data and mobile services. JB Hi-Fi Education, part of JB Hi-Fi Business, delivers tailored technology solutions for the Education sector.BenefitsBe part of a diverse, collaborative, and supportive team passionate about our work.Growth-oriented culture with focus on skills and career development.Continuous training with top vendors like Lenovo, Cisco, Apple, HP, Microsoft.Competitive package, employee discounts, paid parental leave, novated leasing.Job DescriptionThe ICT Support Technician/Specialist Technician will manage school network and ICT environments, handle issues, and provide technical support.Full-time, Part-time, and Casual roles available.Work onsite in Victorian schools as a technical specialist.Operate autonomously with mentorship programs.Standard hours Monday to Friday, no on-call or weekend work.ResponsibilitiesServer and network administration.Knowledge of VLAN, DNS, DHCP, TCP/IP.Experience with VMware, Hyper-V, Citrix virtualization.Hardware configuration and troubleshooting (servers, firewalls, switches, wireless).Explain technical concepts to stakeholders.Support for hardware/software, Active Directory, Group Policy, Service Desk, end-user devices, BYOD, Cloud MDM, Data Recovery, and deployment of Windows, Apple, Chrome OS.Create technical documentation and participate in ICT planning.QualificationsCert IV in IT Systems Administration or similar (preferred).Experience with Cloudflare, relevant certifications (vCloud, MCSA, CompTIA).Previous ICT/helpdesk experience in schools is highly desirable.Personal AttributesMotivated, autonomous, resourceful, and good communicator.Systematic troubleshooting skills.Preferred AttributesExperience in educational settings, wireless deployment, and departmental initiatives.Experience managing 1-to-1 devices and supporting ICT projects.Additional InformationIf interested, click apply and upload your CV. All applications are confidential.JB Hi-Fi Group promotes diversity and inclusion. Even if you don’t meet 100% of the criteria, we encourage you to apply!Job DetailsSeniority Level: Entry levelEmployment Type: Full-timeJob Function: Information TechnologyIndustry: Computers and Electronics Manufacturing
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