As Our GM Support Officer, You Will
- Provide high-level, confidential secretarial and support functions, including diary management and email monitoring for the General Manager of Operations.
- Use discretion, autonomously redirect, and respond to matters within defined boundaries, including preventing unnecessary interruptions and screening telephone calls.
- Liaise with relevant stakeholders to ensure that the General Manager of Operations is being supported and has the necessary papers, briefings and appropriate attendees for meetings.
- Use effective problem solving to resolve issues in situations where procedures may not be entirely defined for both internal and external stakeholders.
- Ensure all paper and electronic records are maintained as per established information management principles, ensuring that all sensitive information is recorded in detail and kept secure and in absolute confidence.
- Arrange appointments, meetings and events including booking venues exercising assigned financial, purchasing, and administrative authorities, travel and accommodation bookings and expense claims, information distribution and communiques/correspondence for the General Manager of Operations.
- Provide support for meetings chaired by the General Manager of Operations including preparing agendas, papers and minutes, prioritising correspondence, and responding to outstanding queries and requests for information.
- Work closely with business units being supported to ensure departmental standards are met for all outgoing correspondence.
- Support the General Manager of Operations in managing correspondence flowing through their relevant business units and ensure all deadlines are met for all departmental and ministerial related documentation including relevant reporting and request deadlines within the areas of responsibility of the General Manager of Operations.
- Maintain a high level of accuracy in all correspondence and administrative documents, using appropriate software programs and adhering to departmental standards, including the use of style guides, templates, and other corporate standards.
Why join the department? (benefits)
The work we do is widespread and varied, but our people are united by an innate sense of purpose, and a passion to serve their fellow Queenslanders. Our people are talented, down-to-earth and resilient, and the work they do every day fills them with gratification and pride. This is what keeps them coming back.
Here are some other reasons why our people choose us:
- Have visible impact in your community, and directly contribute to making Queensland a better place to live.
- Flexible working options that encourage a healthy work-life balance.
- Salary sacrificing options and competitive superannuation.
- A variety of fantastic leave perks, supported across the broader Queensland public sector.
- Access to confidential and free counselling for you and your immediate family members through our Employee Assistance Program.
- We are committed to preventing violence against women and are proud to be a White Ribbon accredited workplace.
Join us and help preserve and protect Queensland's biosecurity. Visit to learn more about us and what we do.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
📌 GM Support Officer
🏢 Department of Primary Industries (Queensland)
📍 South Brisbane