Client Service Associate (Class of 2025)OVERVIEW:Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.Backed by a network of nearly 1.8 million experts, and Guidepoint’s 1,500 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. For more information, visit www.guidepoint.com .Play a vital role in Guidepoint’s success.As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,800,000 Guidepoint Advisors, determining which ones are best suited to speak with the client.For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.This Client Service Associate role will only start in January 2026!Who We Are:Team-oriented and collaborativeHard-working professionals who strive for excellenceBuilt-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clientsHands-on leadership to help you develop your career and provide opportunities for upward mobility within GuidepointWork with Project Managers to develop strategies for satisfying each client project requestUtilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answeredIdentify the best leads and invite them to join our network to participate in consultations with our clientsScreen experts to determine their suitability for each specific client project and develop professional profiles to present to your clientsExperience YOU will bring:Graduating with a Bachelor’s degree from a recognised institution by the end of 2025Previous internship/volunteering/extracurricularsSkills YOU will Bring:Able to start full-time work in January 2026Desire to work in a sourcing/lead generation type of roleAbility to work in a fast-paced, results-oriented environmentExcellent time management and organizational skillsOutgoing personality with the ability to speak with people at all professional levelsIntellectual curiosity and desire to learnExcellent written and verbal communication skillsDemonstrated ability to work both individually and as part of a teamWhat We Offer:Central located office in Martin’s PlaceCasual work environmentHybrid – 2 days work from homeDynamic and multi-cultural teamInterview Process:Initial Candidate ScreenMeet the Guidepoint Teams!Hiring Manager and Hiring Team InterviewsMock Assessment (Role Dependent)Complete a simulated client request and gain more insight into the roleHave a mock assessment debriefInterview Process OutcomeAt Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.#LI-CD1#LI-HYBRIDApply for this job*indicates a required fieldFirst Name *Last Name *Email *Phone *Location (City) *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn ProfileHow did you hear about this job?What is your desired compensation in AUD? *Are you able to start working full-time from Jan 2026? * Select...Do you have the right to work in Australia? *Please provide additional details if you are currently on a work visa, dependent visa, etc.I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for Guidepoint Global to hire me.I attest by checking the box below that I have given to Guidepoint Global true and complete information on this application. No requested information has been concealed. I authorize the Company to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal. *
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