Job Overview
* Oversee the daily operations of Field Engineers within an assigned territory to ensure effective client/end-user support and timely resolution of complex issues.
Key Responsibilities
* Supervise and guide Field Engineers in their day-to-day activities, promoting a culture of quality standards and excellence.
* Develop and implement strategies to enhance installation, maintenance, and updates of client equipment and services.
* Collaborate with cross-functional teams to drive improvements and optimize Field Engineering operations.
* Manage and resolve associate inquiries and client issues through active listening and problem-solving skills.
* Lead by example, fostering a motivated and enthusiastic team environment.
Requirements
* A valid NV1 Security Clearance is mandatory for this role.
* Exceptional time management skills are required to prioritize tasks and meet deadlines.
* A motivated and enthusiastic individual who can thrive in a fast-paced environment.
Unisys is committed to providing equal opportunities for all applicants without regard to age, disability, ethnicity, gender, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, or any other protected category.