Job Overview
As a Customer Experience Leader, you will play a pivotal role in driving sales growth and delivering exceptional customer experiences by guiding your team to create memorable interactions.
* Develop strategic store layouts and displays that captivate customers and drive engagement.
* Build meaningful connections with customers to ensure a positive shopping experience through personalized service and prompt issue resolution.
* Manage day-to-day operations, including payroll, rostering, and inventory management to maintain efficiency and productivity.
* Implement initiatives to drive sales growth, leveraging market trends and customer insights.
Essential Skills and Qualifications
* Experience working in fast-paced retail or hospitality environments.
* Strong administrative skills, including payroll, rostering, and inventory management.
* Ability to work effectively in a team environment, fostering collaboration and open communication.
* Excellent communication and customer service skills, with a focus on empathy and active listening.
What We Offer
* Eligibility for a 5% discount on supermarket and liquor purchases.
* Opportunities for learning and development through training programs and career progression.
* Investment in your future through our employee benefits package.
* Paid parental leave for permanent employees.
We are committed to creating a workplace that is safe and respectful for all employees. We welcome applications from people of diverse backgrounds, cultures, and abilities.