Thorough training programs are available for a rewarding banking career at Commonwealth Bank.
About the Role
As the public face of CommBank, our Retail Banking Services team delivers seamless banking experiences to over 10 million customers.
We've been serving communities for over a century with market-leading products services and technology. What we do has real impact at all stages of people's lives.
Your Key Responsibilities
* Converse in-depth with customers about their overall banking requirements.
* Support customers with inquiries account maintenance and credit product applications.
* Complete Financial Health Checks to assess customers' financial needs.
* Educate customers on in-branch technology and digital banking options.
* Problem solve and provide effective solutions while promoting a risk-adverse culture.
What We're Looking For
* Experience delivering exceptional customer service in financial services retail or hospitality.
* Excellent communication skills and ability to articulate financial terms clearly.
* The ability to ask questions find solutions and act with integrity.
* A genuine interest in building a long-term career with us.