The Senior Advisor provides authoritative advice and specialist support to managers, staff, and stakeholders on workplace health and safety, wellbeing, injury management matters. The role is responsible for managing complex workers' compensation cases, facilitating return-to-work outcomes, conducting site visits to identify and address safety and psychosocial hazards, and developing strategies that strengthen safety culture across the organisation. The position requires the capacity to work independently with sound judgement and initiative, while actively collaborating with other SWIM Advisors to ensure consistency, alignment, and the delivery of high-quality services to internal clients.
Responsibilities
* Contribute to the development, implementation, and evaluation of WHS, wellbeing and workers compensation strategies, policies, and procedures to ensure compliance with legislative requirements and best practice standards.
* Undertake site visits to assess workplace risks, with a focus on both physical and psychosocial hazards, and provide actionable recommendations to strengthen organisational safety culture.
* Provide authoritative advice to managers and staff on workers' compensation, workplace rehabilitation, and return-to-work strategies.
* Coordinate and provide advice on independent medical assessments (IMEs) and voluntary medical retirement (VMR) processes, ensuring these are managed with fairness, sensitivity, and compliance with legislative and industrial obligations.
* Support line managers in preparing quality employer responses for WorkCover and internal decision-making, ensuring documentation is accurate, professional, and timely.
* Build strong partnerships with managers and staff to promote early intervention, support recovery at work, and reduce workplace risk.
* Liaise with WorkCover, treating practitioners, rehabilitation providers, and other professionals to facilitate effective case management and resolution of injury claims.
* Monitor and evaluate workers' compensation cases to ensure consistent practices and positive outcomes for staff and the organisation.
* Prepare high-quality reports, submissions, briefs, and correspondence to support senior decision-making and demonstrate accountability.
* Collect, analyse, and report on WHS, wellbeing, and workers' compensation data to identify emerging trends and recommend proactive interventions.
* Actively contribute to internal and external networks to share knowledge, standardise practices, and strengthen service delivery.
Qualifications
You possess thorough knowledge and application with high level outcomes of Workplace Health and Safety, including risk assessments and technical advice relating to the Work Health and Safety Act 2011, Workers' Compensation and Rehabilitation Act 2003, and other relevant legislation, codes of practice and standards. You possess thorough knowledge of issues affecting employee wellbeing (both physical and psychological) in a frontline public service delivery environment. You possess highly developed skills and previously demonstrated experience of designing, training and implementing employee safety and wellness strategies and initiatives. You possess stakeholder engagement, high-level written and verbal communication skills, including demonstrated ability to prepare quality briefs, reports, and correspondence for senior decision-makers.
Whilst it is not mandatory, BSB41419 - Certificate IV Workplace Health and Safety is highly desirable. Open C class Australian drivers licence. NDIS Worker Screening Clearance. Travel within the service area will be required.
Applications to remain current for 12 months.
Occupational group Administration
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