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Service administrator

Geraldton
Bruce Rock Engineering
Posted: 6 December
Offer description

At Bruce Rock Engineering (BRE), we design, build, and maintain road trains and transport equipment built tough for the rugged Australian outback. From humble beginnings, we've grown rapidly to become a leader in the road transport equipment industry, helping to shape the future of transport across Australia.

Our success is driven by our commitment to innovation, quality, and continuous improvement, underpinned by our core values of integrity, ownership, and teamwork. We're proud to be Australian-made, delivering world-class products while fostering a supportive, family-oriented workplace.

At BRE, no two days are the same. We're always looking for skilled and passionate individuals who thrive on challenges, enjoy working on diverse and evolving product lines, and want to be part of a company that's making a real impact

Service Administrator – Bruce Rock Engineering (BRE)

Geraldton | Full-time | Mon-Fri

The Role

Reporting to the Service Manager, the Service Administrator plays a key role in supporting the day-to-day operations of the Service & Repairs department. This position ensures efficient administration, smooth workflow coordination, and high-quality customer service.

This is a great opportunity for someone who thrives in a fast-paced environment, enjoys working with a close-knit team, and takes pride in keeping things running seamlessly behind the scenes.

Key Responsibilities

* Monitor incoming emails and action items promptly.
* Maintain the site roster.
* Create and manage work orders, ensuring accurate documentation.
* Close and invoice completed service jobs.
* Maintain service dashboards.
* Assist with procurement of parts and supplies.
* Attend service meeting, providing updates as needed.
* Process timesheets and collect labour hire hours.
* Manage leave applications and update the HR calendar.
* Provide general administrative support and other tasks as directed.

About You

Essential

* Completion of Year 12
* 2–5 years' experience in an administrative role
* Strong computer literacy (Microsoft Office – intermediate to advanced)
* Excellent customer service and communication skills
* Highly organised with strong attention to detail

Desirable

* Certificate in Business Administration or similar
* Experience in a workshop, service, or manufacturing environment

Why Join BRE?

* Full-time, stable local role based in Geraldton.
* Immediate start available.
* Ongoing training and career development opportunities.
* Supportive, family-oriented team culture.
* Regular team BBQs, Employee of the Month awards, and social events.
* Access to salary packaging and employee benefits programs.

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