NOW Digital is an award-winning digital agency providing strategic thought leadership and User Experience led digital transformation services. We are a dynamic and rapidly expanding team with a passion for understanding our client's organisational needs and delivering what we promise.
The Opportunity
As a Senior Digital Producer, you will be responsible for managing NOW's top tier clients and, together with our team of digital specialist, lead large scale projects and deliver key benefits for NOWs clients. You will be directing the delivery process, end-to-end from discovery to deployment, of innovative digital transformation projects and be a key and trusted asset for your stakeholders. You will be a crucial part of forming the digital program roadmap closely aligned to client's business goals and strategy.
We are looking for a Senior Digital Producer / Project Manager with 3+ years hands-on experience managing contemporary digital projects in an agency environment. Someone with knowledge and awareness of what great client service means. A people's person who knows how to motivate and inspire cross-discipline teams and manage programs of work.
Reports to : Head of Client Services
Responsibilities :
* Relationship Management. Acting as the main point of contact for your clients, providing first class communication and service; creating an 'in-house' team experience for clients.
* Liaising and collaborating with project team members (designers, developers & producers) through all phases of the project to ensure its smooth running and delivery.
* Work effectively with the other members of the client service team to manage NOW's resources and cooperate as a delivery team across NOWs entire client base.
* Work strategically with clients to develop new business opportunities to grow our portfolio of services.
* Provide sales and project documentation including estimations and proposals.
* Develop and manage own account and project forecasts
* Work with the creative and strategy directors to develop proactive ideas for clients
* Actively participate in new business opportunities, including presentations and pitches
* Draft new business proposals and tenders
* Defining and scoping a project in consultation with clients, third party suppliers and NOW team members
* Possess and develop a good understanding of the digital communications landscape in order to be able to effectively offer strategic solutions for clients.
Skills & Experience :
* 3+ Years in a web development / digital agency
* A good knowledge of the latest digital technology
* Team Player
* Experience using Sitecore CMS or Drupal CMS an advantage
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