Job Title: Digital Transformation Leader
We are seeking a visionary and dynamic leader to drive the modernisation of our Information Communication Technology (ICT) services. The ideal candidate will have experience in leading high-performing teams that design and deliver innovative digital solutions.
This pivotal senior leadership role will shape a customer-focused, service-oriented operating model that supports the University's strategic goals. As a key member of the Division of Information Technology, you will lead the evolution of our web, applications, and integration platforms.
About the Role
The Director, Service Delivery will be responsible for driving innovation in user experience, learning technologies, and CRM systems. This is an exciting opportunity to guide teams that design and deliver tools our students and staff use every day.
Your vision will shape how our community engages with technology, crafting a seamless and student-focused digital journey. You will work closely with cross-functional teams to ensure a collaborative and community-focused environment where your contribution will make a real impact.
Key Responsibilities
* Lead the evolution of ICT services to support the University's strategic goals
* Develop and implement a customer-focused operating model
* Drive innovation in user experience, learning technologies, and CRM systems