Supply Chain Specalist / Office All Rounder
We’re TOA (Taste of Awesomeness) — the team behind KNOWN STRANGER and Simple + Addition, two fast-growing FMCG brands built on real ingredients, bold flavours, and innovation. Alongside our retail and supermarket presence, we also operate a café, giving us a unique mix of FMCG and hospitality operations.
We’re looking for an Operations & Supply Chain Coordinator who can keep the engine running behind the scenes — managing orders, shipping, logistics, supplier relationships, and office admin. This is a hands-on, all-rounder role supporting both the FMCG and café sides of the business.
The Role
You’ll be at the heart of our operations — ensuring sales orders are delivered on time, suppliers are reliable, stock is well managed, and customers get a smooth experience. From logistics to café purchasing, you’ll be the person who helps everything run seamlessly.
Key Responsibilities
- Process all sales orders (B2B, B2C, café) through our ERP system.
- Arrange shipping, logistics, and courier bookings.
- Manage sample orders and coordinate packing as needed.
- Place orders with suppliers for both FMCG and café.
- Liaise with existing suppliers on lead times, deliveries, and issues.
- Research and recommend new suppliers for the café to improve cost, quality, or variety.
- Track stock availability and communicate requirements to the Founder and team.
- Handle online enquiries (D2C orders, customer service).
- Manage B2B sales enquiries and coordinate responses.
- Ensure smooth communication between customers and internal teams.
Office & HR Administration
- Assist with posting job ads, candidate scheduling, and onboarding.
- Support the Founder with scheduling, reporting, and general office tasks.
- Maintain organised systems and records for smooth operations.
- Be the ERP champion — ensuring accurate data entry across sales, stock, and purchasing.
- Train new staff in ERP usage and provide troubleshooting support.
- Suggest process improvements to make systems more efficient.
What You’ll Bring
- 2–4 years’ experience in operations, logistics, or supply chain coordination (FMCG or café/retail a plus).
- Solid ERP skills (Odoo or similar).
- Highly organised and detail-oriented, with a “get things done” mindset.
- Good communication and negotiation skills for supplier and customer interactions.
- Comfortable juggling multiple tasks and priorities in a fast-paced environment.
- Proactive and adaptable — happy to jump in wherever needed.
Why You’ll Love It Here
- Work closely with the Founder in a role where you’ll make a real impact.
- Be involved across FMCG and café operations (never a dull moment!).
- Enjoy complimentary drinks, tastings, and early access to new launches.
- Join a small, passionate team where your ideas and contributions are valued.
How to Apply
Send your CV and a short note about why you’re the right fit to (emailprotected). Please include your expected salary.
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📌 Supply Chain Specalist / Office All Rounder
🏢 Toa
📍 Adelaide