Technology Resilience Capability Designer
About the Opportunity
Job Type: Permanent
Application Deadline: 31 January ****
Job Description
Title
Technology Resilience Capability Designer
Department
ETS / Enterprise Technology Recovery & Resilience
Location
UK - Kingswood
Reports To
Director, Head of Enterprise Technology Recovery & Resilience
Level
6 - STC
About Fidelity International
We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together – and supporting each other – all over the world. So, join our Technology Resilience Team and feel like you're part of something bigger.
About Technology Enterprise Resilience Office
This role will form a critical part of the Technology Enterprise Resilience team which resides within the Enterprise Resilience function to ensure the effective implementation and ongoing oversight of our Critical & Important Business Services, supporting continuous improvement initiatives in line with our strategic objectives and regulatory expectations. This role will work closely with business & technology partners across the firm globally.
About The Role
As a Senior Technology Resilience Capability Designer, you will play a critical role in defining, enhancing, and embedding technology resilience across Fidelity's diverse technology landscape — spanning on-premise, cloud, and SaaS environments. You will be part of a highly skilled and focused team of subject matter experts (SMEs) dedicated to ensuring that our technology services are resilient by design and capable of withstanding disruption.
This role requires a blend of deep technical knowledge and strategic resilience expertise, applying a resilience and risk lens across the full technology stack. You will assess, design, and continuously improve resilience capabilities across infrastructure, platforms, and services — leveraging data, evidence, and testing to identify vulnerabilities, measure resilience posture, and drive improvement.
Core areas of focus are as follows:
Act as a consultative SME that will drive embedding of resilient thinking across technology – with focus on:
Current and emerging regulation
Ability to respond to events such as severe ransomware events, core technology failures, 3rd party & Nth party outages
Market events & response approaches
Will be able to design and architect resilience solutions & outcomes in line with our organisations appetite
As an SME understand severe but plausible and offer technology designs and approaches to mitigate and work with SME's to implement solutions
Work with our testing teams to drive proficient controls / resilience testing
Using your in-depth technology skills, drive the embedding of resilience in our technology
Engage with technology practitioners to
Implement designs and approaches to ensure our workloads are resilient
Test / evaluate emerging & implemented technology solutions
Work with enterprise architects and designers to consult and drive resilience in our tech DNA
Iterate the technology policies and standards to meet our resilience regulatory, customer and business expectations
Assist with driving our data strategy (with our resilience data lead) to ensure we have the right data, metrics and reporting in the right place and the right time to validate and show our 'resilient readiness'
Appropriate thought & leadership around how we implement vendor / 3rd party technologies to ensure we think about resilience at design & onboarding time with appropriate consideration on items such as integration, exit strategies & blast radius to ensure that Fidelity
Work with key and senior stakeholders across technology and the business to drive our ability to respond to disruption and continue to run without breaching our impact tolerances / causing significant customer harm
Drive and embed techniques to automate testing and gather data for analysis to iterate
Horizon scanning of the technology and threat space to understand where we need to prioritise and focus our efforts
Understand and produce and maintain key Power BI metrics and dashboards to provide insights into the health and performance of our operational resilience initiatives.
Understand and interpret regulations related to operational resilience and ensure we drive technology compliance
Implement, manage, and improve the technology operational resilience procedures, data & tooling across all critical or important business services ("CIBS"), ensuring alignment with best practices and regulatory requirements.
Experience and Qualifications Required
Have worked in technology roles and have an excellent grasp of infrastructure, application deployment, cloud (IaaS & SaaS) and approaches to monitoring / observability
Excellent understanding of technology resilience practices / approaches
On Premise
IaaS Cloud
SaaS Cloud
Deep understanding of connectivity / networks and approaches to zero trust approaches
In depth knowledge of born in cloud application development - and driving resilience in-design
Understands CI/CD Pipeline technologies and best practices in conjunction with development
Great engineering awareness and good practices
Have worked with and understand how to drive suppliers / 3rd parties for resilient outcomes
Advanced knowledge of Operational Resiliency regulatory requirements & the implications on technology
Excellent understanding of Critical & Important Business Services – and technology mapping
Ability to work with and manipulate data to drive decision making
Good working knowledge of technology demands around resilience and regulation - i.e. FCA, PRA, DORA regulation in context of resilience and technology responses
Understanding of the cyber threat landscape along with severe but plausible scenarios we should consider
Whitepaper / discussion paper / high level PPT generation to articulate direction & responses to problem statements
Strong detail focus, analytical and problem-solving skills
Communicates with influence and is comfortable engaging at all levels of the organisation
Excellent presentation skills – able to walk through both detail and high level overviews
Can challenge narrow thinking in a collaborative way and show "other ways"
Demonstrates resilience, adaptability and good judgement
Works collaboratively and leverages individual talents in support of company practices and goals
Exhibits personal responsibility and accountability to maintain high standards by continually seeking opportunities to increase efficiency and quality of existing work processes, methods, and systems
If you don't have all of the skills listed – please still apply – there is a huge possibility of "on the job" learning – and we are looking for the right person and ability to mould into Fidelity's requirements – Don't be afraid to apply
Feel rewarded
For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work – finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
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