Lead Therapeutic Care Services Manager
We are seeking a dynamic and experienced Service Manager to lead the operational delivery and quality assurance of trauma-informed therapeutic care services for children and young people in Out-of-Home Care (OOHC).
The successful candidate will be responsible for leading daily operations and performance across multiple programs, providing supervision and support to team members, overseeing compliance with OOHC and child protection legislation and standards, and managing incidents, stakeholder relationships, audits, and service reviews.
This is an exciting opportunity for a highly motivated and organized individual to make a positive impact on the lives of vulnerable children and young people. The role requires strong leadership skills, excellent interpersonal and communication skills, and the ability to manage change and foster a high-performing team culture.
Responsibilities:
* Leading daily operations and performance across multiple programs
* Providing supervision and support to team members
* Overseeing compliance with OOHC and child protection legislation and standards
* Managing incidents, stakeholder relationships, audits, and service reviews
Requirements:
* Minimum 5 years' experience in OOHC, community, or social services
* Proven leadership experience across multidisciplinary teams
* Strong knowledge of trauma-informed practice and child protection legislation
* Competence in operational planning, staff supervision, and reporting
* Excellent interpersonal and communication skills
* Relevant tertiary qualifications in social work, psychology, or related fields
* Qualifications or experience in therapeutic care or leadership
Benefits:
* Competitive salary under the SCHADS Award
* Career development and professional growth in a trauma-informed setting
About the Role:
This is a full-time leadership role in a values-driven therapeutic care organisation. We offer a supportive and collaborative work environment, where you can grow and develop your skills and expertise. If you are passionate about making a difference in the lives of children and young people, we encourage you to apply for this exciting opportunity.