Overview
Join a Growing Business and Make a Difference in the Exciting Tools Industry. Full Time Role with Australia\'s Ultimate Tool Shop! Energetic Role- Build & Grow Relationships for your Store!
Responsibilities
Oversee daily operations at the main sales counter
Set tasks and goals for the sales team
Connect with customers to understand their needs and provide tailored solutions
Build and maintain relationships within the trades community
Coordinate with suppliers and internal departments to ensure smooth operations
Monitor sales performance and implement strategies for growth
Work closely with Management team to build sales
Engage with team to maintain a solid team culture
What We’re Looking For
Proven experience in sales big box management, preferably in the tools or trades industry
Strong leadership and task management skills
Excellent communication and relationship-building abilities
Knowledge of various trades and the tools they require
A drive to want to help customers
Why work for us?
For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.
In 2020 we were proud to join the Metcash group alongside brands such as IGA, Mitre 10 and Home Timber and Hardware (just to name a few!). While continuing to operate as separate entities, we’re working together on opportunities that generate long-term growth and value for the independent sector. Join us, and you are joining the biggest and the best in the industry.
Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference!
We also offer:
Competitive wages, with flexible rosters
Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
Commitment to ongoing job security, development, and growth
All that is left to do is to apply to join the Total Tools team!
Total Tools is a proud equal prospect employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.
Only applicants with valid working rights in Australia will be considered for this position.
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📌 Customer Service Manager Ballarat
🏢 Total Tools
📍 Australia