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Security systems support technician

Canberra
Azooa
System Support Technician
Posted: 20 December
Offer description

Technical Officer – Electronic Security (Gallagher EACS / Type 1A)

Canberra – RG Casey Building (with domestic travel)


Contract:
January 2026 – January 2027 (with strong likelihood of extension)


Security Clearance Required:
NV2 or higher (DFAT-recognised)

Azooa is a
rapidly growing digital innovator headquartered in the Australian Capital Territory
, proudly
100% Australian owned and operated, with no overseas staff

We work exclusively to support the
Australian Federal Government
, delivering trusted, secure, and high-impact solutions across some of the nation's most sensitive environments.

As part of our ongoing response to
DFAT RFQs
, Azooa is seeking
expressions of interest
from experienced and highly cleared
Electronic Security Technical Officers
to support the operation, maintenance, enhancement, and commissioning of
Gallagher Electronic Access Control Systems (EACS) and Type 1A electronic security systems
across DFAT's domestic facilities.

This role is ideal for a technically strong, detail-driven security professional who thrives in
high-assurance environments
, enjoys working independently, and understands the importance of compliance, discretion, and reliability.


Role Overview

The
Technical Officer – Electronic Security
plays a critical role in supporting DFAT's protective security posture. You will provide hands-on technical expertise to ensure that electronic security systems remain
reliable, compliant, resilient, and fit for purpose
.

Working within secure DFAT facilities, you will support day-to-day operations while also contributing to planned upgrades, system enhancements, and new security initiatives. You will liaise closely with DFAT stakeholders, installers, project teams, and Azooa delivery leads to ensure electronic security outcomes are delivered safely, accurately, and on schedule.

This is a
single-resource contract engagement
, offering autonomy, responsibility, and exposure to nationally significant security infrastructure.


Key Duties & Responsibilities

Technical Operations & Support

Provide specialist technical support for
Gallagher EACS and Type 1A electronic security systems
across DFAT domestic sites

Perform preventative and reactive maintenance, fault diagnosis, rectification, and system optimisation

Conduct system upgrades, firmware updates, and configuration changes in line with DFAT security policies

Support the installation, programming, configuration, testing, and commissioning of:

* Electronic Access Control Systems
* Intrusion Detection & Alarm Systems
* Integrated CCTV solutions

Project & Upgrade Support

Conduct detailed site surveys to assess existing electronic security infrastructure

Identify capability gaps, upgrade opportunities, and maintenance requirements

Provide technical advice and subject-matter expertise to DFAT design teams and project stakeholders

Support security system refits, technology refresh programs, and infrastructure enhancements

Coordinate pre-installation and pre-maintenance planning activities, including:

* Logistics and freight
* Procurement support
* Scheduling and stakeholder communications

Stakeholder Engagement

Liaise with DFAT security personnel, facilities teams, and project managers

Coordinate with installers, subcontractors, and vendors to deliver security works

Act as a trusted technical advisor in sensitive and high-security environments

Maintain a professional, discreet, and solutions-focused approach at all times

Documentation & Compliance

Prepare, update, and maintain high-quality technical documentation, including:

* As-built drawings
* System architecture diagrams
* Site plans
* Configuration and access control records
* Ensure all work complies with:
* AS/NZS standards
* ISO requirements
* WHS obligations
* DFAT Protective Security Policies and Procedures

Training & Knowledge Transfer

Develop and deliver training for DFAT personnel operating electronic security systems

Provide user support and technical guidance to ensure effective system use

Contribute to continuous improvement through knowledge sharing and lessons learned

Travel & Work Environment

Domestic travel as required to support DFAT sites

Occasional overseas travel may be required

Operate with minimal supervision while managing competing priorities

Work effectively under pressure in sensitive, secure, and time-critical environments


Mandatory Skills & Experience

Demonstrated hands-on experience with
Gallagher EACS programming and administration

Proven experience installing, maintaining, and supporting
Type 1 / Type 1A electronic security systems

Strong understanding of
TCP/IP networking, VLANs, and system integration

Ability to read and interpret:

* Technical manuals
* Wiring diagrams
* Schematics
* Security system drawings
* Strong written and verbal communication skills
* Proven ability to work both independently and collaboratively
* Prior experience working within
government, defence, or high-security facilities


Mandatory Qualifications & Certifications


NV2 Security Clearance or higher (DFAT-recognised)

Gallagher Certification – EACS & Type 1A (including Privileged User access)

Open Cabling Registration:

* Structured Cabling
* Fibre endorsements
* White Card
* Working Safely at Heights
* Confined Spaces
* Asbestos Awareness
* First Aid
* Current Australian Driver's Licence


Highly Desirable Experience

Gallagher Type 1A Accreditation

Gallagher Access Technician Accreditation

Experience with integrated CCTV and alarm systems

Previous DFAT or broader Federal Government project experience


Key Capabilities & Attributes

High level of technical competence in electronic security systems

Exceptional attention to detail and documentation quality

Sound judgement in sensitive and high-risk environments

Professional, calm, and confident stakeholder engagement style

Strong commitment to safety, compliance, and security assurance


Why Work With Azooa?

A rapidly expanding
ACT-based digital innovator


100% Australian owned and operated
– no offshore resources

Trusted partner to the
Australian Federal Government

Exposure to long-term, high-impact national security programs

Work alongside highly skilled professionals in elite security environments

Contract stability with strong extension potential

Azooa invests in people who value professionalism, technical excellence, and service to Australia's national interests.


How to Apply


Apply now via LinkedIn Easy Apply

We are actively seeking
expressions of interest
as part of current and upcoming DFAT RFQs.

Even if your availability does not align perfectly, we encourage cleared professionals to apply so we can engage you for
future Federal Government opportunities
.


Follow the Azooa LinkedIn page
to stay informed about upcoming cleared roles, RFQs, and exciting projects supporting Australia's Federal Government.

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