About us
Beenleigh RSL & Golf Club operates the Mt Warren Park Golf Club, providing a premier golfing experience for our members and guests. With a strong focus on community engagement, we pride ourselves on our exceptional customer service and commitment to the sport of golf. The facility includes an 18 hole course, 14 bay driving range and practice facilities. If you're passionate about golf and ready to take the next step in your career, we encourage you to apply for this exciting opportunity.
About the role
Mt Warren Park Golf Club is seeking an experienced Golf Services Team Leader to join our dynamic team. This is a full-time position based in Mount Warren Park, QLD. As the Golf Services Team Leader, you will play a crucial role in ensuring the smooth day-to-day operations of the golf shop and providing an exceptional experience for members and guests. This role will report directly to the Golf Operations Manager. Applicants must be available to work early mornings through to nights, and weekends, with shifts scheduled across the full week, including public holidays.
What you'll be doing
* Oversee and coordinate the golf services team, including training and performance management
* Lead the daily opening and closing procedures of the Golf Shop, ensuring accuracy in POS reconciliation and reporting
* Provide hands‐on leadership, ensuring efficient and friendly customer service in the golf shop and throughout the course
* Coordinate daily tee sheet management, including social play, member bookings, visitor groups and online booking platforms
* Ensure all MiClub tee times, competition setups, scoring and results are administered accurately and in line with Golf Australia handicapping requirements and Club Policies
* Manage and maintain the golf cart fleet and other equipment
* Assist with the planning and execution of golf events and competitions
* Foster a positive and collaborative team environment
* Drive retail sales initiatives, promotional campaigns and upselling opportunities to grow Golf Shop revenue
What we're looking for
* Minimum 1 year's experience in a similar golf services or team leader customer‐facing role
* Strong leadership and people management skills with the ability to motivate and develop a team
* Excellent knowledge of golf‐specific software and technology including MiClub, and MiSore
* Excellent customer service orientation and the ability to deliver a high‐quality experience
* Sound knowledge of golf course operations, including tee time management and tournament logistics
* Strong problem‐solving and decision‐making skills
* Proficiency in Microsoft systems and general POS systems is essential
* A passion for the sport of golf and a commitment to promoting the game
* Advanced/competitive level golf knowledge is required
* Australian work rights are required for this position
What we offer
At Beenleigh RSL & Golf Club, we are committed to creating a supportive and inclusive work environment. We offer a competitive salary, opportunities for professional development, and a range of employee benefits, including:
* Discounted golf club membership and golf shop discounts
* Flexible work arrangements to support work‐life balance
* Discounted meals
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