Hi, we're Frank - A Jaywing Agency.
We're not just another agency; we're a multi-award-winning powerhouse of creativity and technology. Our team is a vibrant mix of talented creatives, innovative designers, strategic thinkers and cutting-edge technologists. Together, we're not just solving problems—we're redefining the standards of digital excellence.
Our impact is evident in the calibre of clients who trust us to drive their digital transformation. We collaborate with some of the world's most respected companies and have a robust pipeline of exciting projects on the horizon.
About the role
Frank Digital is looking for an experienced Digital Project Manager (4+ years) to lead the delivery of complex, high-quality digital projects for our long-term clients. You'll manage end-to-end digital transformation initiatives, ensuring timely delivery, budget alignment, and exceptional client service. You'll work closely with delivery leads, designers, developers, and strategists to uncover opportunities, solve challenges, and elevate our work through proactive project management and technical insight.
Day to day you'll
Lead multiple digital projects across web, UX, and content, from initiation to launch
Develop and manage detailed project plans, budgets, timelines, and resources
Conduct and translate discovery workshops into clear technical and functional requirements
Build strong client relationships, ensuring satisfaction and identifying growth opportunities
Act as the main point of contact for clients and internal teams
Monitor project health, risks, and dependencies, resolving blockers as needed
Facilitate clear communication between technical and non-technical stakeholders
Contribute to testing, QA, and process improvements
Create change requests, proposals, and strategic project documentation
We are looking for
4+ years' experience in digital project management or a similar role
Strong knowledge of website CMSs (e.g. WordPress, Shopify, Contentful, Storyblok, Sitecore etc.)
Understanding of digital marketing and CRM integrations
Skilled in human-centred design, user experience, and web delivery processes
Strong problem-solving, communication, and stakeholder management skills
Detail-oriented, deadline-driven, and capable of managing multiple priorities
A collaborative, culturally engaged team player with a proactive attitude
In return we'll give you
A commitment to develop you and your career aspirations.A no blame culture.A focus on diversity & inclusion, sustainability, and mental wellbeing. Stunning office in the heart of Barangaroo close to the restaurants, bars, and the harbour swimming spotA hybrid working model.A fully stocked beer and wine fridge, impromptu BBQ lunches, sporting comps, team social activities, and a cracking end of year party.Enviable benefits such as:Remote working; work from another time zone for up to 8 weeks per year Birthday leaveA wellbeing day each year
So, if you're a passionate Digital Project Manager who can juggle multiple projects/competing deadlines, can manage their own workload and priorities, is looking for a change of scene and wants to grow in unison with us - Jaywing would love to hear from you
Jaywing are committed to building an inclusive and diverse culture, so if you're doubting whether to apply for this role because you don't meet every single requirement, we encourage you to still do so, there may be other opportunities with us where you are in fact the perfect candidate. Please let us know if any adjustments need to be made throughout the interview process and we will do our best to accommodate.